Best Western Plus North Las Vegas Inn & Suites

lovely stay

Com. I would not stay here again.

They did not have breakfast, but they gave us a paper bag with and apple, water and muffin. Great property for kids.

Staff was very polite and helpful. Housekeeping was great. Only wish the Jacuzzi was working.

It was appropriate for an overnight stay

There was an incident with roaches in my room, and when the housekeepers were sent to deep clean the room they left the dead roach on the counter. When I went to use the pool that was advertised there was a dead bird next to the pool and the “spa” was filled with bacteria and gross water. The staff was EXTREMELY rude and were trying to minimize the loss and were trying really hard to not provide a refund. The hotel was so bad that I had to Check out a day early. When checking out a day early, they accidentally charged $200 to the deposit card on file that my friend had paid for me. When she called to clear this up, we couldn’t get a hold of the main manager and when she received a callback from Jay the manager he was EXTREMELY rude and hung up on her because her name was not on the room.

The staff was very helpful in getting what we needed for our stay and worked with us when our travel was delayed and we were going to show up late they worked with us so we can check in past midnight and not lose our reservation.

Excellent breakfast with vegan options.

The best part of this Best Western was the breakfast, which was great with a lot of variety. The staff was friendly and helpful. Parking was fine too. The room was fine, a little worn and plain, but it was clean. The tub drain was a bit stained, toilet seat was a bit loose. I wanted to use the pool, but it was quite cold & unheated. I thought the room was overpriced especially since it was in the middle of an industrial area.

Great place. Pillows are too soft

Yes excellent

Good

It was big and clean Staff was dry and hotel was overpriced and didn’t like how I was asked for a deposit even though I paid with my credit card

The beds were decent shower was amazing. The water pressure was strong and the water stayed hot. That was the best part. The location was a little scary at first. Made me think of an episode of 48hrs. Very secluded and in an industrial area.

Breakfast was very good and parking did not apply

Clean room, easy check in

Good parking, breakfast, staff, clean room. Negative was; the pool and spay was closed and the days were 75 to 85° outside. The property sits between the train tracks and the freeway. But was close to everything

Great for a short stay over on the way back from Utah and to avoid crowds closer to the Vegas strip. Although close to the freeway, it was quiet.

Beds were comfortable

We stayed, four days and the room was never cleaned even after requesting everynight.. We had to get towels, shampoo, coffee, ice bags, toilet paper etc from the front desk everyday. Wet towels and garbage was never removed from the room.