DESERT HILLS MOTEL

Pleasant

Nothing didn't stay Crackheads, homeless,no security

Bad

The price The staff was very disrespectful. They didn't answer the phone. When they did answer the phone they had a lot of attitude and hung up on me. The bathroom had a hole in the door. The fridge froze ur food. The pool was out of service. The towels and wash cloths were dirty. You had to check in at a completely different property and only received a code no door key. You can only check in between 3 and 9 pm or you have to pay a fee. The neighborhood was very sketchy and filled with tweakers and pros****. The screen on the window was damaged and unsecure.

Disappointing

I could not even check in I came at the location and no one was there I could not even check in I came at the location and no one was there. You guys cancel my reservation and took my money. Nowhere did I see or was warn before getting into getting a reservation and no way to get in touch with costumer service. What a horrible experience I want my money back.

Very good

they woke me up early so they could spray my room. one side of bed was broken so i kept sinking in the mattress very uncomfortable.

close to downtown they woke me up early so they could spray my room. one side of bed was broken so i kept sinking in the mattress very uncomfortable.

I couldn't stay the 2nd night I booked. The room had a very bad smell

Clean, safety and good customer service!

Check in is pretty fast. However, the room and the entire property need an upgrade. Overall, you get what you pay for

Was a nice stay would book again at some point.

Power was out, employees didn’t help me, didn’t offer a refund, even though I made it to check in on time. They were not able to adjust to my travel itinerary and budget

Passable

The rooms are really nice Motel 6 should take some notes from their book

Place was under construction no problem office was closed had to go to other property to get key and check in no problem my biggest problem is they kept my deposit money without as ny explains, left the room clean took out the trash , made sure everything was picked up and emptied like no problem but fiirst place I've stayed at where they kept my deposit money that I needed left at checkout time office still closed left key in their little slot but no office manger on property didn't have time to chase them down at other property had a death in the family and that was my priority at that time , property was ok under construction I understand but no body there for checkout or check in had to chase down on another property my time and my gas to check in who accounts for that if I stayed longer who pays I do but who is to say I checked out at that time ? House keeping was there at 11vam when I was leaving but do I have to do their job at check in and check out why no office personnel there on property? Why no explanation on my deposit money ,,? Poor management don't go here unless you want to get ripped off

This place was really ugly from the outside and then I arrived after 6:00 p.m. tired and then had to find another property to actually get a key. Inside it was fine but outside it was pretty ghetto also this is not far from downtown Las Vegas which is rundown and a little ugly so definitely not if you're sophisticated and you need to be a little accommodating to that side of town to like it I probably will not return.

Unfortunately the swimming pool wasn't active, the owner did explain why this was so. Out of his control,

It's very quiet, and very conveniently close to a Terrible's store. Unfortunately the swimming pool wasn't active, the owner did explain why this was so. Out of his control,