Embassy Suites by Hilton Chicago Lombard Oak Brook
About Embassy Suites by Hilton Chicago Lombard Oak Brook
In a western suburb of Chicago, close to many corporate offices as well as the downtown area, this all-suite hotel features comfortable accommodations and many of the comforts of home. The Embassy Suites Chicago-Lombard/Oak Brook is surrounded by many local corporate offices, including Washington Mutual and Microsoft. The hotel is also ideally placed close to Interstate 88, allowing guests easy access to downtown Chicago as well as many of the surrounding areas. Guests at the Lombard/Oak Brook Embassy Suites can relax in spacious suites equipped with microwaves and refrigerators. The hotel also provides a free cooked-to-order breakfast and free shuttle service to local shopping centers and restaurants.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
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Friendly and helpful staff, clean rooms and great breakfast.
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Staff were very helpful.
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Generosity you are someone! Thank you!
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This hotel was clean, spacious, & cozy and close to a variety of restaurants, bars, & shopping centers.
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very good breakfast
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The room missing
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Great location
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We loved our stay.
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Equally disappointing was the front desk experience. The staff came across as indifferent and unwelcoming, giving the impression that guest satisfaction was not a priority. This hotel was once a regular destination for us, and we had many positive stays here over the years. However, having not visited in approximately six years, it was evident that little to no meaningful investment or upkeep has been made during that time. The decline in the property's condition was both noticeable and disappointing. Unfortunately, based on our recent experience, we will not return nor can I recommend this hotel in its current state.
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The room didn’t feel clean. The shower drain was clogged so the water just pooled. One of the 3 sinks randomly bubbled up and spit out black dirty water. The pipe that was exposed in the bedroom was leaking sewer water. The elevator buttons didn’t work. Overall this hotel is just run down but the staff was very friendly and sympathetic to the issues I was experiencing
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Passable
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They use the worst hotels, do not recommend
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Would not recommend!
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Good N/a
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I was very happy with just about everything at the embassy suites. My room was large, comfortable clean. It had everything I needed. The breakfast in the morning was absolutely amazing. It had delicious food all fresh cooked. I would definitely stop here again
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…
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The maid service made our bed, emptied the wastebaskets, and took our used towels, but they didn't give us new towels, nor did they take away the wine glasses from the previous night's gratis bar. They didn't give us any more toilet paper either. The desk chair can't be raised to a level that lets you work at the desk. While it's a very comfortable hotel, it's showing its age.
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Disappointing
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Muy buenas instalaciones, buen ambiente. Excelente staff. Thank You.
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The air conditioning wasn't working well the first two days we were there.
