The LINE Hotel

Had issues with the shower handle to turn was broken had to find the right angle for the heat to turn on. Outlets were not good. Thought I was charging overnight but only two outlets worked. Breakfast came semi warm. And lastly my car was dirty when we checked out. Water or some substance splashed the top and flowed to the front window. Overall not a great experience for us. Stayed here before and it was truly great. This stay was disappointing.

I always stay here and it’s a great experience!

We love the line! Staff is so nice, property is clean, rooms are set up really cool, and the pool area is a vibe. We also chose to do street parking every day and had no issue finding spots and our car was safe. We chose this hotel because it was in a great location for things we were doing, but we will definitely be staying again. Also they had the World Cup games playing on their giant screen in the lobby all weekend and that was awesome. Highly recommend!

The issues continued inside. The valet broke our fan and offered only $10 in compensation. On the second night, there was no hot water, so I couldn't even take a shower. For the price this hotel charges, the lack of basic functioning amenities is unacceptable. The first room we were given on the 4th floor -- labeled the "quiet area" -- was tiny, smelled bad, and had a cracked bathtub. The view looked directly into the neighboring building's windows, and we could clearly see their nightly routines. Maintenance and cleanliness are clearly not priorities here. We were moved to a larger room, which was slightly better, but still noisy and missing simple comforts like bathrobes and slippers. Even the trash can looked like a cheap plastic bin from a dollar store. The food was another disappointment. The bar area had gnats and dirty chairs, and both the pizza and burger were terrible. Room service was even worse -- they added multiple extra fees on top of already high menu prices. Overall, this hotel is extremely overpriced for what you actually get. Between the filth, noise, broken amenities, poor food, and lack of upkeep, I will not be returning.

Ants were in the room

Clean and comfortable beds, nice shower and a good hotel overall. The mandatory daily guest fee is a downside.

The staff was excellent throughout our stay—friendly, professional, and always helpful. The room was comfortable, and the overall atmosphere of the hotel was very cool. The only downside was some of the extra fees we weren’t expecting. For example, parking was $65 per night, which added up quickly during our stay. A little more transparency about those charges would have been appreciated. Overall, we had a very positive experience and would definitely consider staying here again on our next trip to Los Angeles.

It was a beautiful hotel. I loved my stay and will definitely be back.

Clean room, breakfast at the restaurant was very good, nice location

Nice stay , would recommend to a friend ir family.

Some outlets did not work. Most of the outlets on the desk were broken. The building could use a refresh, but the design is excellent. Great location, convenient drop off off of the road. Great restaurant and adequate gym.

Loved the view of the Santa Monica mtns from our room on the 12th floor. Bar and bar staff are great. Nice to have an Alfred coffee spot right in the hotel. Food excellent

The Line is such a unique and experience. The room was very comfortable, and I loved the aesthetic. The staff were very kind and helpful. 10/10 overall. I will definitely stay again.

We booked a high-level Hollywood Hills view room and it did not disappoint! The view was amazing.

Well stay again.

Very good

Pleasant

I loved the location and the area. The bed was uncomfortable. Then one of the elevators broke and the others were constantly skipping the 11th floor or was too full once the doors opened. I tried using the stairs but there was no way to access any of the other floors from the stairwell and I had to go all the way down to the street level to get back up to the restaurant.

good room, good location, good outdoor pool

It’s right across the metro so it’s really convenient to take a metro to downtown. Staff is really nice and had early check in available. $20 credit was good however it would have been even better if could be used for coffee at Alfred. It’s nice to have shampoo, conditional, shower gel and hand wash provided. Conditions on how to use the $20 credit, bar and restaurant opening hours could have been printed as there was a bit of information to remember by heart. The rooms are extremely dark especially at night. Additional lighting is required. It was better during the day with the blinds opened however one of the rooms I booked faces the swimming pool. When the blinds are open people at the pool could see in which is a bit awkward. I am not sure if central air was used, I could smell stir fry from within my room but I didn’t order stir fry so that’s off putting. The bathroom of one of the rooms I booked has really insufficient shower curtain meaning water continues to come out from shower and caused a puddle in the bathroom. Beds are worn out and not comfortable. No luggage rack available. It doesn’t fit a normal standard of a 4 star hotel. The provided shampoo etc could be in a locked location to prevent the shampoo to be tampered with. Also I’d expect body lotion to be provided in the room of a four star hotel.