Hotel MDR Marina del Rey - a DoubleTree by Hilton

Friendly staff

Very nice location. Excellent staff and amenities

Location Dining menu to limited if you stay am more than 2 nights.

Ok Dining menu could improve in options

It was a nice hotel with a good pool and nice restaurant. The room was comfortable; however it had a somewhat foul odor. They do not routinely clean your room unless you ask (which I didn’t realize). Also the pool was very cold although it was supposed to be heated.

The manager was patient and showed empathy. She was calm and understanding. The fact that I paid for two rooms. Bad communication. Did not get any warning or alert to pay, or that there would be a deposit upon arrival. The deposit is extremely high, $100 a night, 2 rooms, $800. I understand I was to get it back, but it was not mentioned in the messages or the receipt. Because I could have addressed it beforehand.

The location the beds the staff Some of the hotel rooms need work and the elevators should be renewed. I had to move rooms because the elevators should made noise that penetrated all the way to my room.

Was great

I like the location. There is a grocery store right next door so that was very convenient. The hotel was quiet. I would stay here again. Only issue was the $100 a night security deposit. I wish more hotels would be transparent about the amount beforehand. It should be posted on the website. I would rather have that $300 to spend while on vacation.

for a better experience. My Hat's Off To Those That Helped Me!

Exceptional

Nice and affordable property

They beds and the staff was bomb

We had a wonder experience

Exceptional

-Two lifts that worked -Generally quiet (seemingly not a partying hotel) -Clean room / comfy bed / modern functioning bathroom - Reception happy to provide / arrange extra tea, coffee, sugar milk etc. for the room without charge -Generally helpful staff -Breakfast / meals / drinks within the hotel a little over priced -Sometimes long queues at the main desk during check in / check out times, with sometimes only one staff member at the desk (not the staffs' fault)

Exceptional

Everything was perfect

Nice stay. Great location.

Stayed here for my 30th birthday, a solo trip to visit Santa Monica. The staff was so helpful in accommodating my requests, from chilling a gifted bottle of champagne and bringing it to my room within an hour of checking in. They were very helpful in giving me recommendations for outdoor areas, like pointing me to the running trail so I could do my morning jog to great dinner spots along the marina. The hotel is very conveniently located next to a mall, a Pavilion's, and other nearby shops. The welcome cookies were great. Overall, the place is quiet despite being a very family-oriented setting, so I'm sure to return next time I'm in Santa Monica.