Quality Inn & Suites Memphis East

My room I reserved was not even what I ordered. I reserved a room with king size bed and they gave me two queens instead for same pricing for one night as the king. Stains on tv remote and the tv stand. The tv wasn’t working, room was hot and stuffy. No soap at all for the shower. Overall this place was a rip off for the quality of my stay. I would stay away from this location for other travelers passing through.

Clean rooms. Tv didn't work and wasn't repaired.

The front desk lady has a horrible attitude.

This hotel was nice at some point. Now not so much, very run down. It is in a very sketchy neighborhood lots of homeless people around the neighborhood. Was somewhere to sleep that is about it.

When I check into the rookies was a roach that greeted me by name. Front lady was nice and help. That it. Run down hotel.

We had a very unpleasant experience at this place. The environment felt dirty and poorly maintained, had to wait for a front desk person and we did not feel safe while we were there. There were several people lingering around the property who looked to be using, which made the atmosphere uncomfortable and unsettling. We Had someone stop at the side door and wave us to their car we ran to what was suppose to be our room to find the door was wide open with a hanger stuck in the top of the door to hold it open the hallways had stuff all over making it a fall hazard. On top of that, the smell throughout the area was overwhelming — strong cigarette smoke mixed with other unpleasant odors. We ran back to our car and left tried to call To check out couldn’t get through to anyone. This place doesn’t even deserve one star if I could leave no stars I would. Overall, it was not a welcoming or secure environment, and we would not feel comfortable returning.

They didn't clean the room every day. There was spiders and other bugs in the room and bathroom. The tub was too high I couldn't get in there. The handicap chair couldn't fit in the tub. The breakfast area didn't have muffins, or fruit and there wasn't any milk for the cereal. The hotel staff was ok. The pillows was flat. It wasn't a comfortable stay. The neighborhood was a good area. I used to live in Memphis. ☹️☹️☹️☹️

The pool looked like it had not been used in years..all the furniture was outdated . There was stains al on over the floor

There was a lot of convince of gas stations

Room is old with broken furniture and leaky sink. Staff are friendly but breakfast options are terrible.

I will not recommend this place to anyone.

Slow check in, key card reader for outside door not working, pealing paint, canibis smell in hallway, worn furniture, mem

Breakfast was simple but floor was dirty and no paper towels for two days. Overall the motel was new and recently painted but it had a strong odor of pot.

The room was plenty big, the remote was non existent and no phone in the room, the lady when checking in did not look up but 2 times that was to take my money and the give me the keys she did not tell me about breakfast or how to check out or even tell me how much I was being charged. When checking out I had to hunt the lady down to give her the keys she told me I should just leave them on the counter , no ma’am not happening.

CLEAN ENVIRONMENT CUSTOMERS SERVICE IS GOOD The wifi not so good i couldn't connect to it 😕 But EVERYRHING IS GOOD THE WORKERS REALLY NICE RESPECTFUL

The room the breakfast

The whole hotel, needs a lot of up keep

No hot tub at all. Everything was nasty

Good

My TV did not work, my heat did not work, my jacuzzi did not work... we sat silently for 5 hours untill I demanded a staff member to come fix it... On valentines day