Candlewood Suites Midland SW by IHG

We ordered door dash and our food was stolen . Unfortunately there are no cameras so we were left with no dinner for that night.

Free washer Thin walls and floors , room only cleaned once a week. Rude Front desk manager

Did not stay there ! They said they had no rooms available

Everything was in order

Beautiful from the outside in walmart right across for a nice little walk

The room was nice but the main issue was the shower. At first I didn’t have much pressure to shower but I was happy when they did fix that issue. The. Unfortunately the hotter I put the shower the less pressure I had. So a decently hot show had very very little pressure. Also I had to literally reactivate my room key every time I came back from work cause it would never work. It got to the point where it was the first thing I did when I walked through the lobby. The staff was awesome and so was the facilities. The ladies up from never hesitated to help with my room key and eventually knew who I was and what I needed when I did come through the doors

The room wasn’t the room I booked for. The bed was a queen and I booked for a king. The bathroom was rusted and dirty. The telephone at the location does not work so you can’t call the hotel for anything. They do not clean your room daily or give you clean towels daily you have to go down to the front desk and ask for towels if you want them.

Nothing I got charged 450 extra dollars for no reason

Nothing Everything

hotel was overbooked so room not available, then room they give key didn't work after another visit to front desk key worked but room seemed occupied gave us another room. upon late return took shower inside of shower curtain had stain spot to late to complain just had to tolerate it leaving early next morning.

Nope

The a/c unit not and refrigerator were noisy. There was no swimming pool as stated online.

Proximity to I-20 Baby cockroach traveling the counter as we entered the room. No info regarding reason for fire alarm or when clear to re-enter. People and staff just started going back in building.

Staff was very good, kind and courteous. I did not expect room to be so expensive. Price of room.

This is flat-out wrong, terrible service, & BS to expect customers/guests to stay in this crap, deal w/that front desk lady, & to pay what I paid! Disgustingly disappointing & ridiculous!

N/A

The rooms were clean, equipped as described with a kitchenette, refrigerator, coffee pot & dishes! Centrally located to restaurants and a Walmart across the street. The temperature in the room was also on point, as opposed to the hot weather outside! It didn't have a pool or more parking. Parking is limited, but was able to find spaces for both vehicles we drove up in.

Ok

Better than some other ones I’ve stayed at in Midland, TX. Could’ve been a little cleaner. The bathroom fan was really loud in my room.

This hotel is in the West Texas oilfields and for this reason it is pricey at nearly $200 a night. Vinyl flooring in the rooms and cheap component desk/table combo. My room was clean, the bed was comfortable and the staff was courteous. I travel with numerous items and need a luggage cart. None were available upon my arrival or my departure. Considering this a 400 room facility lack of luggage carriers is a definite negative.