Best Western Plus Brookside Inn

The staff was helpful! The breakfast was the best! Specifically the people working on the kitchen was the best!! I didn’t like that we had to leave!! Lettizia

Room was a lot nicer than i thought it would be. Breakfast was great and the front reception guy at night was great. Would book again.

Everything I had no idea about the even reception

Super nice

The room was okay for a one-night stay. My husband and I just wanted to be closed to where we were visiting on Sunday. We originally booked a king room and as soon as my husband walked in it smelled of cigarette smoke terribly (despite it being a smoke free property). When he went to tell the front desk, they had to move us into a 2 queen bed room since the one they originally had for us was the last one they had. We accepted and when we entered the room it was okay. The amenities are simple and nice but the room just didn’t look the best. The curtains and the top had stains all over and it made the whole room give a dingy vibe. Definitely one of those places I’d check if there was like bedbugs because of the overall feel. It was still a decent stay, but we probably wouldn’t book here again.

The property is extremely clean the staff is nice and helpful one if the best places I've stayed

They have a nice breakfast spread with lots of options. Room was big a lil outdated but not an issue. Pillows were actually comfortable. Very quiet u can’t hear what’s really going on outside. Would stay here again.

Great stay. Lots of great restaurants nearby and gas stations make it convenient.

Very nice breakfast! Main stairs needs clean. Overall great!

Pet friendly. Accommodating staff

staff are very friendlya and helpfull.

It was a nice property. The breakfast was amazing. The employees were kind and helpful. I stayed in room 122 and the shower walls has black mold growing on it. Plus I went to swim and it smells like trash or death so it should be cleaned around the swimming pool.

I stayed in room 122 and the shower walls has black mold growing on it. Plus I went to swim and it smells like trash or death so it should be cleaned around the swimming pool.

Breakfast is ok. Room is large.

Superb

I was scammed. I arrived on March 31st at 11:00 PM and spoke with the guy at the front desk to get my room assignment and pay the deposit. At 1:00 AM, they called me to say they had assigned me the wrong room and that if I wanted to keep it, I would have to accept additional charges. I hung up, and the next morning I spoke with the front desk again; they told me that they were not the ones who had called. A few days later, I found a charge on my card for $514, which I am now disputing as an attempted scam.

Pretty good breakfast and attentive staff.

Exceptional

Bad

Very good