Best Western Plus The Normandy Inn & Suites

The room was large, clean, and well furnished. The hotel is downtown, almost a straight shot from the airport by public transportation. There are two light rail lines close by as well as numerous buses going all over the Twin Cities. The only drawback is that there are no stores or restaurants nearby.

Nice staff

All good. Great stay. Great location

This is my favorite place to stay in the cities. I’ve stayed here maybe 20 times in the last 12 years and every stay was wonderful. This will always be my first choice when coming to Minneapolis!

I was charmed by this hotel. Nice staff, clean rooms, super inexpensive parking. I will be back.

I love the location of this hotel and that it has a hot tub and pool. There are not a lot of hotels downtown with a hot tub so I always love to stay here. It is a slightly further walk to the target center and the surrounding bars, but it’s definitely still manageable! And the hotel is so charming! I love how it’s decorated!

Staff lowkey buggin and the wifi/tv streaming situation is cringe but besides that pretty tight and good beds. Sucks they had no breakfast but that’s my bad I should have checked. The pool was amazing tho

The staff were very patient with it being a busy check in day due to the event that night. We weren't sure if there was breakfast provided but there is a restaurant attached so we went in there for breakfast. Our meal was excellent and the waiter we had was very funny. That helped the experience for us. Our room was on the 3rd floor and the pool is in the middle of the hotel. Instead of looking out to the street or parking lot it was the pool. When we first walked into our room it smelt of chlorine. It wasn't terrible but not something you want to be smelling if you're hoping to sleep in the room. When we left our room the AC was on and when we came back after our event in the city our room was at 76 degrees because the heat kicked on vs the 68 we had it set to when we left. That made it uncomfortable falling asleep.

Wonderful staff. Excellent location. Will visit again.

Would like a microwave in room

Exceptional

Everything was great. Clean room, nice pool and hot tub, and the cookies are wonderful (just get there right at 10!).

Staff, amenities, and room were great! We'll be back.

I loved the old school vibe in the middle of the city. The pool and hot tub were great. Wished breakfast was included but that’s ok. Price was right. Had a broken bedside lamp and no one to fix it.

Just a great hotel and experience. Staff was very nice as well! Honestly, nothing. Really a great property!

Very friendly staff and convenient location. Unfortunately the beds are quite uncomfortable, the pillowcases had pilling, and there was hair all over the bathroom floor.

Exceptional

Exceptional

Very nice stay!! Very quiet and a beautiful property.

Biggest complaints were the fridge in our room, froze everything that we put in it forcing us to eat out one of the nights we were there. When I spoke to someone about it at the desk, he told me I could pull the fridge out of the cabinet and turn the dial in the back! No, thank you! But a voucher for our unplanned dinner would have been nice. Plus for what we paid to stay there, I completely disagree that we should be charged extra for parking EACH night we stayed! No complimentary breakfast either which was more money… Overall, we ended up spending almost $200 more than what we planned because of staying here.