Hotel Avante - JDV by Hyatt

It's an old building, and things are worn down. The elevator sounds like it's going to break at any moment. There is old heating and cooling. The tub had rust in it. It needs a major facelift.

Everything was nice definitely would stay again

La verdad la habitación, muy limpia la cama me encantó todo su diseño está perfecto, me volvería a kedar

Carpet looks dirty . Wish thye have hard wood floor or cleaner carpet

The size of the room is decent. Air con is very loud, like when you in construction site kind of loud. I never experience sleep problem before and very tolerable to noise/ light. At this place, i have to take med to help me sleep.

I loved the atmosphere. The man at the front was very nice and accommodating. The room was amazing looking over the pool and it was close to the parking lot which was easy enough to load and unload. The bed was pristine and too comfortable to ever forget. All in all great. Nothing really trends out.

Everything was good other than when I showed up at 3am. I was told I was late and my room was cancelled for no show, then was told I should have called during my 8 hours of driving. They reinstated my stay after all that. Room was clean and neat. Pool was heated, spa was hot but very dirty. Overall 7.0 would have been a lot higher if it wasn’t for the spa being dirty and the rudeness at 3am.

Exceptional

The hotel was very clean with helpful staff. Elevator was broken our first night so we ended up taking the stairs the 2 days we were there. The air conditioning in the home needs to be updated as even in the cooler temperature the room was stuffy.

Excellent customer service. Rooms are soo pretty. Love the decoration, the atmosphere. A feel good experience

Very good

Superb

our room was clean and comfortable, although the beds are very high- I had to turn the waste basket upside down and use it as a stool. I loved the staff and it was a very convenient small hotel with a pool and hot tub, tiny fitness room , coffee and juice and fruit in the morning, breakfast is available but very marginal and there is a fee for that. I thought the location was great, midway between the airport and Stanford University.

Property is being used by Mexicans from Juan Hernandez for sex traficking minor children

location was convenient strong smell of air fresheners trying to mask old odors like smoke and musty smells. carpet was old and worn and not vacuumed well. there were hairs on my bedding and towels, the room had a lounge chair in the picture online as well as described as having a seating area but there was none. the desk chair was very worn with faux leather pieces missing. the charger side table had such little power it barely charged my phone completely overnight, and plugging it in for an hour or 2 gave me like 10%. the bathroom showerhead was not a rain shower, it was a very old showerhead with low pressure and the water kept going cold despite turning it up almost completely. the bathroom light kept turning on and off and the fan was so loud. the ac worked fine but the room smelled when air wasnt moving, so i tried turning the fan on and the smell was so sour I ended up turning off the unit completely and leaving the window open for my whole stay.

⭐️⭐️⭐️⭐️⭐️good

The front desk lady was lovely & so accommodating, lovely hotel and staff.

Room clean and the staff friendly, no free breakfast but they had coffee , juice, and fruit for free.

Very good

- Elevator didn't work for 3 days - Noise from the road - Room doors are very thin, you can everything from the hallway