Margaritaville Hotel Nashville

It was like sleeping on a plane with a constant engine droning away. The pool has limited seating and even more limited shade. The OMNI pool looks way way nicer. The resort fee destination charge of nearly $30 a night is certainly not worth it. The fob entry to the room was annoying and glitchy. I did report it and they rekeyed it, but it was still sporadic in functionality. Housekeeping was good. Location and accessibility to the Nashville conference center was excellent. Would I stay here again? Probably not I think there are many options in the same area (for just a bit more) that would have been more responsive to the issues we had and reported.

overall everything was great

Hotel was ideally located for a short walk to Broadway but far enough away not to hear the music etc that Broadway provides. Pool area was great I thoroughly recommend this hotel.

We enjoyed the room and especially the rooftop pool and bar. We were there midweek and the hotel was very quiet. We expected a bit more party but may have been due to the weekday. We could comfortably walk to broadway with no issues, strolling in less then 10 minutes. I would definitely return to this hotel.

Good central location

Bar Didn’t have the liquor for the drinks we wanted many times and the pool was Scummy Our room had No ice bike and the shower was soooo small the shower curtain in the inside had stains and the shower curtain didn’t go all the way to the floor so when you took a shower water Was all over the floor we Chad to wipe up everyday.

It was beautiful, clean, safe, and close to everything. The timeshare staff. I was told to go to the kiosks to finish checking in and was mislead. They are extremely aggressive, which started our trip out in an uncomfortable way.

Friendly helpful staff $65 a night for valet parking is asinine

This is our new fav hotel!

Room was lovely and amenities great. However on the 2nd day, I noted a $23 charge on my bill for the poolside bar - Fins Bar. I went to reception to query explaining I had been to the bar once and paid the $19 plus tip bill in cash. I was told they would need to look into it. The next day when the charge remained, I went to reception again to be told that no one paid cash the afternoon in question. I argued this advising that I was sitting right under an cctv camera and they could check where they would see me leaving cash. I was questioned - what time of day, exactly where was I sitting etc. Eventually I was told the charge would be taken off. I was made to feel like a liar and that I wasn’t believed, terrible customer service in how this was handled. It has made me think twice about staying at a Margaritaville property again which is a real shame. One of my parties room was not cleaned for the entire stay and reception staff in general were very abrupt. The bar staff in JWB were outstanding as were the staff in the on site Starbucks

Great place

*

Excellent n/a

It is a nice clean hotel. Small pool. Good food.

Someone attempted to enter my room using a key only after a brief knock (I answered verbally). Without responding, they opened the door and were only stopped by the fact that I yelled "EXCUSE ME!?" and the physical door bar.

The staff was cordial and accommodating. Especially the JWB bar staff, Liv & Andy. They created a fun and friendly environment.

Absolutely loved the atmosphere.

I love staying at this hotel. I feel safe and the staff is always so welcoming!

I was charged twice. Im currently filing a report with my bank. They assure me I wasnt but I have the transaction records. Pay attention people.

Bad