Omni Nashville Hotel

Property had great amenities and everyone was very helpful. It’s not very modern with the USB-C chargers outlets not available and the hair dryer in the room was extremely old.

I would like to give a huge shout-out to Austin, the bartender in the main lobby bar. Having worked in the bar industry for over 12 years, I can honestly say he is one of the best, friendliest, and most attentive bartenders I have ever encountered. He truly made our last day memorable. After a series of delayed and canceled flights, we ended up staying much longer than anticipated, and Austin went above and beyond to make a stressful situation much more enjoyable. His exceptional customer service, positive attitude, and genuine hospitality did not go unnoticed. And thank you for the biscuits—I genuinely think they may have saved me! Austin is a real asset to your team, and I wanted to make sure his outstanding service was recognized. We will definitely be back and will be recommending the Omni to friends and family. ⭐ 5/5 experience. Thank you, Austin, for making a great stay even better!

The hotel was nice, but when you spend over $900 for a two night stay you expect to be able to use the pool. The pool was either shut down or at capacity and they would not allow you in.

The staff is extremely friendly.The place is beautiful.The pool was so nice, the cleanliness.The breakfast buffet was perfect.I gotta say, one of the nicest experiences.We've had, and i've stayed in nashville, five times always been good.This one was exceptional.The location is two blocks from bridgestone.We love that... Even worked out in the gym twice, one of the better gyms of hotels that i've previously stayed at this one was great Really don't have any constructive criticism.

Exceptional

We booked the Omni hotel for 3 nights with plans to use the pool and bar area each day. We were told the pool and bar areas were over capacity and would not allow us to enter the area. Very disappointed. To make things worse we were told we would be given a $100 food and beverage credit that was never applied to the bill. Hotel will not even answer phone to address the issues. Think twice about staying at this hotel in Nashville.

ideal location not too far to walk to attractions. Lovely pool area.

Had a wonderful stay there and everyone was very helpful and very friendly would definitely stay there again. Rooms were clean and very nice.

Excellent

Great location, hotel was clean and updated

Upscale hotel with all the amenities close to all the action of Broadway.

Exceptional

Exceptional

Location, gym, security -liked card access for elevator / loved the view of downtown Nashville from my room. Very clean too! Vending machine wouldn't take cash nor credit card. I wanted to get bottled water or soda. They should sell drinks and snacks during festival. They only do it late at night

Superb

One of my favorite hotel stays. Very clean. Easy access through lobby to bar/restaurant, Country Music Hall of Fame, coffee shop and other amenities. The staff could not have been friendlier or more helpful. I will be staying there again and recommend the hotel if you want a luxury feel for a reasonable price.

Staff was great!

Great location attached to the country music museum and walk to Broadway. Staff was great rooms were clean and comfortable.

Perfect location to Broadway, staff friendly and classy hotel!

Exceptional