Best Western JFK Airport Hotel

Tiny reception area can get crowded quickly.

Location next to jfk No facilities.. very basic

Good

Not only was the water from the shower head going in ever direction because it was so gross from lack of cleaning, but there were 2 cockroaches found in the bathroom. The beds were comfortable, but since the bathroom was not clean I would have to question the cleanliness of the beds. I'm just glad this was a one night layover or I would have sought another place to sleep! I can't say too much for the staff as we only spoke with the front desk girl who was nice enough. Seriously, I'm not sure why this hotel has not be condemned. I have never stayed anywhere where there were bugs! Lesson learned, don't stay, even for one night, at another Best Western!

I liked the fact that it was close to the airport and that they had their own shuttle. The room I had was too small. The bed occupied 80% or more of the room.

Disappointing

The property was in shape. The room was cleaing over all it look

Very good

The lovely Staff Member that checked me in, went over and above the call of duty! She quickly observed (read) her Guest and after I was in the room, she brought me two Ice cold waters. PLEASE, THANK HER FOR ME. I almost cried at this kind gesture. The room was spotless. The towels and linens were high quality, soft and fluffy. Easy and efficient Shuttle to JFK . The driver was friendly. I told him that I noticed he took extra care easing our ride with all the construction bumps. Most drivers would not really care, and would just barrell down the road. :) PLEASE Acknowledge him. Thank you Great Guest Services! Nothing! Oh.... maybe sell the little bottles of wine at the desk! Ha ha ha

Booked for closeness to the airport and airport shuttle. Just used for a layover between flights. Comfortable bed and helpful staff. For an actual stay it would be hard to get to other areas in NY. For an airport layover it’s perfect.

Bad

Would have liked two chairs instead of only one in room. Did not receive wake-up call as requested for 3:45 a.m.

It's a room. Nothing more. Nothing less. Definitely not worth what I paid for. If it's a bed, a bathroom, a desk and a tv you want...then this is your place. Not a lot of food options to choose from either. Like I said, it's a room.

My drivers license was misplaced approximately 40 minutes,I had to wait for two/three van loads of customers to check in. A customer came downstairs got on his hands and knees found it under the front desk.Then there was a BUG on my outersheet.I have pics

It was good

The room met my expectations. Very compact

I reserved a room with jacuzzi tub but was informed it was not available upon check-in.

sketchy hood

it is unsafe i went out for breakfast and was folloed by an individual . I needed to run to escape from him. He wanted my purse.

Love ld everythibg