Best Western Plus Soho Hotel

The staff was attentive, friendly, and always willing to help. The room was quiet, comfortable, and very clean. The breakfast was excellent, with a good variety of options. I also appreciated the drinks and refreshments available throughout the day in the hotel lobby, which was a thoughtful touch. The only aspect I did not particularly like was the use of plastic cups and plastic cutlery at breakfast. I believe reusable options would improve the overall experience.

Clean room good breakfast

Very comfortable bed and very quiet room. Air conditioning kept room nice and cool on a very hot weekend. Easy walk to do many great areas - including the Brooklyn bridge. Friendly staff. Close to subway. The areasw immediately north and south are lovely (SoHo and Tribeca) and there are some really nice galleries, a Blue Bottle Coffee, an Au Cheval etc. on Walker Street - but it’s not a nice street. It is one south of Canal. Crowds of people buying and selling counterfeit bags etc. Dirty. Garbage all over. Seedy. Not a pleasant walk to and from the hotel especially at night. Whole feeling was added to by a big construction fence, dumpster etc covering front of hotel. The door to lobby was locked but people seemed to be able to come from the street and get in the same elevator from the other side to go to a spa and offices. Uncomfortable. Shower doors had been removed and replaced with a short curtain hung a few feet above the floor. Water gets everywhere when you shower. Price seemed high given the neighborhood and the construction. We were on our own to get a cab. After telling us cabs are always parked just around the corner in the morning staff told us they couldn’t get us a cab to the airport - that we were on our own.

Location is probably the best thing about the place given the price paid. As most of NYC everything smells like weed. As an europeean, breakfast was mid. Low offers and not the best quality.

Room size, location, appearance of room. All in front of location was dirty with garbage.

Exceptional

They had flavored water and coffee in the lobby. They had complementary breakfast. Room had nice shades. Bed was pretty comfortable. I couldn't find any hand soap in the bathroom maybe I missed it.

Superb

Staff where super lovely Yes it was nice and clean. Cleaner did a great job

I was a little

Great location. Clean, secure and comfortable. The view was nice (actually had a view which is A++ for NYC). Comfy bed and hot shower.

Location was excellent I felt the price was very high, but we enjoyed it nonetheless

Superb

The hotel was in a very handy location, a couple of minutes from the Canal St station which was very easy to get to from JFK. We had experienced booked in the financial district which was very close by (15 mins walk) and not very close to Chinatown, Little Italy and the rest of SoHo. You could walk to midtown - we did, but the trains are handy too if you want to save your feet! Inside the whole place was spotless and the rooms very comfortable - everything we needed. We didn’t avail of the breakfast or gym but it was nice to have the option! The staff were also fantastic, very friendly and extremely helpful. This isn’t a criticism of the property but a few of the streets nearby are slightly unpleasant with market sellers thrusting knock off purses in your face. Thankfully this is only a small area and very quickly you are clear of it. Most importantly it didn’t feel unsafe.

This hotel exceeded my expectations! The location is excellent. There are many subway stations in the neighborhood, but it’s also possible to walk to many interesting places on your own. Both the bedroom and bathroom were clean and cleaned daily. Towels and bed linen were also exchanged every day. The room is fully equipped and everything works perfectly. The staff was very friendly and helpful! The breakfast is really filling! Nothing at all!

Exceptional

Convenient location Smelling smoking from other rooms

Need to repair hot water in my room.

Very nice staff and clean room

Everything is practical and convenient. Excellent location. Breakfeast was minimalist with very few very healthy options. The steet was very noisy even with windows closed Room are small. No cupboard. No particular charm in shared areas.