The Mercer

About The Mercer
Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby features a large book and magazine library. Times Square is 3 mi from The Mercer Hotel. The World Trade Center Memorial Site is just 1.7 mi away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Amazing location, friendly and helpful staff. Room had just been renovated and was nicely decorated and comfortable.
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The Mercer is not only quaint and well maintained but the staff truly made us feel like we were at home. From the 24/7 service to the lovely engagement from the team, I would definitely recommend staying at The Mercer!
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Very good
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Exceptional
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Location The heat was not working and my daughter and I slept in coats. Restaurant waiters did not know the ingredients in their food and rather than finding out they lied that the ingredient was not in the dish which was a lie. No one helped with luggage not a good guest experience.
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Exceptional
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very nice staff. bed and linens exceptional
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Fantastic service all around
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Location staff, cleanliness Peope coming back late at night at talking loudly in the corridors of the hotels. The room are well sound-insulated but not the door so guests coming back late can actually wake you up.
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Exceptional
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great hotel and location nothing to complain, but price....super high
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nothing to complain, but price....super high
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Cleaners are great!
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Superb
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Exceptional
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Exceptional
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Service is excellent. Bed is comfortable. Sofa, chair and table are perfect. Bathroom well appointed and very clean. First of all, this is a true luxury hotel and high priced even for New York. but to me generally worth it. At this price though, you should be able to cast from your iPad or phone. I didn’t see a way. And the shaving mirror is not useful at all . The X00 rooms are bad unless you like a door that opens right at the bed. This room was noisy, unusual for this place. The safe was tucked into the floor of the closet so the luggage rack doesn’t fit inside. There was no room service from Sunday evening through Monday at 7…I stay here in part so I can get coffee early when I want it. One elevator was out. Leaving a note in my room is not adequate notice about a key benefit. The front desk guy made me coffee somehow which speaks to the level of service. But not the same. If the restaurant has to close, tell me when I check in and ask me what I need.
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Beautiful facilities & friendly staff. In the perfect spot in soho!
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Amazing
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Fabulous large bath! Front desk staff are brilliant. Spacious rooms. Cosy yet spacious lounge. Close to all the bookshops and other NYC spots I enjoy. I love most things about The Mercer. I wonder sometimes if the cafe staff could be a bit more receptive and attentive.
Frequently asked questions about The Mercer
Does The Mercer have free Wi-Fi?
Does The Mercer offer parking?
Does The Mercer have meeting spaces, conference centers, or conference rooms?
Does The Mercer have a fitness center?
Where is The Mercer located, and how walkable is the area?
What's nearby
- Javits Center 2.2 mi
- Brooklyn Cruise Terminal 3.2 mi
- Laguardia Airport 7.4 mi
- Newark Airport 9.7 mi