Crowne Plaza Niagara Falls NY Riverside by IHG
About Crowne Plaza Niagara Falls NY Riverside by IHG
This hotel, in a high-rise building overlooking the Niagara River, features a year-round indoor pool and fitness center. Relax by the river in our outdoor seating and/or eating at our restaurant patio. The Falls are 4.6 miles/7.4 K away. $10 + tax daily parking fee applies. Guests of the Crowne Plaza Niagara Falls NY-Riverside will find a flat-screen cable TV, mini-refrigerator and a coffee/tea maker in all guest rooms. Daily housekeeping on request, see desk. Free WiFi is offered. A $100 security deposit will be held per room to allow guest to use our full service restaurant & bar; available breakfast, lunch, and dinner and on site mini store. These items may be paid directly or billed to your room or paid to cashier. We welcome Dogs to our hotel. The fee is $75 + tax per stay.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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Favorite place to stay near the water not too expensive Just spiders in the bathroom that’s all
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Pet friendly Location
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Exceptional
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Le petit-déjeuner , un service épouvantable, mes œufs sont arrivés mais la serveuse m’a dit je vous apporte vos toasts, mais j’ai attendu au moins 15 minutes et les toasts n’avaient pas été apporté. J’ai donc retourné mes œufs car ils étaient froid. La serveuse m’a dit qu’elle ne pouvait pas m’en rapporter car le chef ne voulait pas les refaire. Elle me proposait des gaufres à la place.
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The staff when I checked out were quite pleasant. The place looked like a bomb site. Room was very grubby and there were little moths everywhere. If you're planning to hang around Niagara falls, note that the location is not really that convenient for that purpose either. I was glad to stay only one night.
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服务态度好
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The property is located on the Niagara River. That side is pretty nice. However, in general the property is pretty run down. The parking lot has holes and most everything is outdated or in disrepair. Staff were not responsive as they had said they were. Overall pretty disappointing for a Crown!
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good
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It was priced fairly for the location. Would be better with breakfast included
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Our stay was great ! They were remodeling so it was a lot of construction but overall I loved the room the tub and shower just wish they had a bigger tv it wasn’t a smart tv at all just basic cable
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Very clean room with good sized toiletries and plenty of towels. The view was absolutely gorgeous. I did wish we could open the window, even a crack. The room got stuffy pretty quick even with the AC cycling. The patio area is lovely! Would love to see some umbrellas on the lower level for some shade Wifi was a little slow, especially when we would try to watch youtube videos via HDMI on the TV. Food in the restaurant is good, but not worth the price to eat in there everyday. I did inform the front desk of this, but one of the elevators does not come up even with the 7th floor which is an accessibility concern and a general safety concern for clumsy folk or people not paying attention when getting in and out of the elevator
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Staff are nice
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Good
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Amazing staff and people around the area. The restaurant is very cute, and the food is great. Easy to move around the Niagara Falls. We travel with our service dog, and they were very attentive, which is a plus for me.
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Staff was great. We stayed in the middle of a remodel so there was a lot going on. Pool water was very cold and looked dirty. Room was clean.
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Fantastic location on the river with easy access to highway, The FALLS etc. Great views. Excellent staff. Very friendly & helpful!! Already booked another stay here in September. Highly recommend it.
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Exceptional
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Good
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They are remodeling. In a year it might be a great place. But needs work.
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Too expensive Not up to the expectations Additional charges along with taxes
