Courtyard by Marriott Orlando Airport

Great hotel for an overnight whilst travelling. Great condition and well kept. Airport shuttle was excellent and very helpful.

Hotel was spotless. Room was lovely and spacious. There is currently some construction outside which made parking challenging. The pool area was fantastic.

Called the hotel twice and got an AI bot that said it couldn’t help me with shuttle pick up and that I should call the hotel directly at the same number I had just called. Finally got thru to a human after 45 minutes in the heat and humidity in Orlando They were gracious enough to comp us for dinner but after getting up at 6 AM and traveling all day it’s more than a little frustrating to get a useless bot that was no help whatsoever

Great check-in experience staff was very helpful in providing options for transportation to the cruise port. Helpful with providing dinner options and made our stay enjoyable.

Good

Very clean and nice staff.

Staff members were kind and helpful. We liked the airport shuttle service.

Exceptional

We have stayed here two times before and it is great for a one night stay before heading to Port Canaveral We had to go off property to find something to eat. All times my husband would be with me or I would not have left to walk approximately 2 blocks away

Very convenient. Clean room. Easy check in. 5 minutes from the airport

Property extremely clean and well presented. Great location for Orlando Airport.

Exceptional

Overall, I was very impressed and would definitely stay here again for a quick trip.

Exceptional

Stayed for one night. Checked in at 4pm and checked out at 4am to catch an early flight. Got a bill for $130 in long distance calls. Several calls made to the same phone number in Utah. Called the manager, Alejandra, to make sure the calls were placed before we checked in and not while we were out to dinner. Alejandra said all she could see was the date. I said I didn’t make any phone calls and asked if she would take the charges off my bill. She said she wasn’t able to and suggested I made the calls and “forgot” the phone off the hook. When I got upset, she put me on hold then came back and said she checked the time and the calls were made before I checked in and said she would take the charges off my bill. Terrible customer service to call someone with a serious concern a liar. Seriously disappointed in how Alejandra handled this situation.

N/A N\A

We have enjoyed Marriot before but I doubt we'll try again anytime soon. Very disappointing.

Very good

Everything was amazing except for not having a jacuzzi.

Everyone was super helpful from valet outside to check in and the room was quiet, walking distance to lots of food and very close to the airport and a value for the stay.