MGM National Harbor Resort & Casino

Check in time was at 3pm . But my room was not ready until after 430 pm .

Beautiful stay with plenty of amenities and restaurants

I paid for the upgrade. We were supposed to get bathrobes available to us in our room and there were none. The capital view was more like a highway view. The cost of the room was way too overpriced. There was also a lack of restaurant variety.

First class stay from the moment I pulled into the valet until my in room checkout the room was spacious. The staff was exceptional. Highly recommend

Not worth paying so much to stay at this property. Waste of money

Awesome sauce!

In room refrigerator is unusable without paying $50 and there are snacks that charge you exorbitant prices if you lift them off pressure sensors. Disgusting.

The hotel is fine... nothing special and certainly not worth a premium price. The casino and surrounding shops are fine, but nothing special. This should be a $200-$250/night hotel.

Check in was a bit tough since I didn't book directly through the hotel website, hindsight is 20/20. Overall beautiful hotel, very clean and modern. Great restaurants on site and perfect concert venue.

We had a fantastic time on our trip. The only issue I had was the fact that the mini fridges come virtually unusable because they’re stocked completely full and I feel like you get charged for just looking at the items. They do offer an alternative if you need a real fridge for yourselves, but we were only staying one night so it was more of a hassle than it was worth to switch it out. Outside of that it was clean, the shower stalls are weird, and the staff is super friendly. We will definitely stay here the next time we are in town!

Clean and nice room, good restaurants and bars

They need a few more restaurants and the bar at sports book can be better run.

Room 1917 had Mold in the shower roof. I also got charged 45 dollars extra on my ballet bill. Something about me arriving at 2:45am the first day. All that aside, it felt like the room did not match what I paid for. I over heard the front desk man say he gave our room to another customer. And the manager did not explain anything just gave us what I assume was a smaller room.

Very good experience, I definitely coming back!!

The casino

Was not what we expected for MGM Grand. Not enough entertainment or things to do inside the casino. Very small casino, spa was amazing, but probably won’t be visiting again.

The room was really clean and I liked the walk in shower. All of the staff were really helpful and answered all of our questions. It was hard to regulate the room temperature. That was the only thing we didn't like. The food was good at Bread and Butter Cafe and the casino had a lot of slot machines that were good. We will be back next year!

Spotless Hotel and Facility. Very Friendly Staff with Excellent Customer Service.

My brother and I stayed in a room together. I had no privacy to change no door on bathroom area. I had to use closet and bath room door for privacy. Also no good breakfast spot and everybody loves breakfast. Had to leave facility to sit down and eat breakfast before getting on highway back home after paying almost 600$ and I have to leave the facility to enjoy a good breakfast. Never again.

everything was great - didn't hit the casino