Fairfield Inn & Suites by Marriott Houston Pasadena

Would stay here again! Clean and quiet.

The hotel staff was very nice and available for assistance. Breakfast area was always clean and fully stocked every day. I did like the variety of what was being offered. The room had a damp feel to it. The entrance doors had a strong alcohol or bleach smell. All of the areas were very clean. The door in my room and bathroom kept getting stuck. I do not know if it was the Texas humidity or what. I just quit trying to shut my bathroom door and had to always double check the room door. I heard my neighbor slamming their door so I don't think it was just my room. I was surprised they didn't clean my room everyday. I know that towels don't get washed every day if their not put on the floor. There is a sign in the bathroom regarding that practice. However, I enjoy going to hotels just so I can come back in the evening and the bed is made and trash cans empty. There were no trash bags when I arrived and on the last day when they did actually empty the trash their was no bags replaced. Of the 5 nights that I stayed they only cleaned twice. I might have been in the room one day when they were cleaning but no one knocked on the door and asked or came in to clean the room. I could understand 1 missed day but 2 days only is not enough. I'm not particularly messy but I made lunch in my room and had trash. I thought about taking it down myself but there were no trash bags. If I have to take out my own trash what's the point in paying extra for a littler nicer hotel?

Breakfast could be a little better. This is a great place to have our employees stay.

The staff was attentive and kind. The property was terrible. The room decristion said it was for 5 people and when we got to the room it was only for 4 there was couch. We found a live spider on one of the beds and a dead bug on the other bed. We had reserved a room for two nights, but left the did not stay for both wr ended up going to the holiday Inn next door and it was much better.

did not receive suite was given room with double beds which is a downgrade. They said sence I use a thrid party booking they will not refund my money. nothing.

I always stay at a Fairfield if available.

Excellent staff

Nothing not to like. Good location, shops, restaraunts were all nearby, an IHOP out front. Perfect.

Great place to stay. Very clean and very friendly staff.

Wet nice room Construction around

Good breakfast. excellent staff

Clean room, bathroom,

Ok

Everything was good.

Rooms were clean and staff were nice

Nice staff, good breakfast, nice clean rooms, clean showers, and gym is also good for a workout, also enjoyed the outside patio as well, very quiet and AC was easy to work. Only didint give it 5/5 cause I did feel it was very gloomy. Overall great experience would go back next time !

We stayed here before, but this time it was very different. The bed were very uncomfortable. One of the mattresses was uneven like someone broke it and the pillows were uncomfortable too. The elevator didn't work, but there was no discount on our stay. The room smelled like something was sprayed to mask cigarette smoke.

Average

Very courteous staff and nice, clean rooms.

Overall, great place to stay when traveling. Location is excellent.