La Quinta Inn & Suites By Wyndham Houston Pasadena North

Todo muy bien, habitación muy cómoda y amplia

Had to remove the lid from the toilet several times to get the toilet to fill with water. Hotel smells like garlic and curry throughout. Seemed like the owners possibly live on site, kids running in and out of rooms, down hallways, all while using their outside voices. I would be failing you if I didn’t mention the small brown insects spotted in the bathroom that were free with the stay. The free breakfast was eggs, bread and yogurt. If you have a need to stay in this specific area of Pasadena do yourself a favor and get a room off the Beltway. The hotels were much nicer in that area.

The staff was great and took care of all of my needs Nothing

Everything was great

It was very hot in the room

The property was neat and clean. The room was clean and well stocked. The staff were very professional and helpful

Superb

Liked it pretty clean and nice just didn’t like that they charged me a fee for checking out late

The stay for 2 nights was great. The room smelled a little wet like mildew but outside of that the room was advertised and served us well. Staff was very friendly and helpful.

Exceptional

Staff was real nice and helpful

Exceptional

I was very disappointed with my stay at this hotel. The entire property had a strong odor that smelled like backed up toilets mixed with mildew, which made the environment extremely unpleasant. The pool was dirty and clearly not being maintained properly. The elevator was not working during my stay, which was a major inconvenience. What made the experience worse was the lack of customer service. Despite these issues and me paying for the refundable option, the hotel and Expedia refused to refund my money or offer any reasonable solution. I understand that problems can happen but the condition of the hotel and the unwillingness to address legitimate concerns made this a very frustrating experience. I will not stay there again.

Room was big enough for 5 people The room had a humid smell

The room had a humid smell

Absolutely great stay!

Please be careful staying here. I was charged extra for "pet stains" which were false. I called to ask for photos of the stains which they claim would send in 20 mins. Its been 2 hours and I have not received any photos yet. The room i stayed in had so many nats flying around and I spoke to the manager in front and she said it was probably because of my dog that caused the nats. The food was not great, the furniture in the room felt sticky and dirty. The room was extremely humid as well. The pool was dirty as well and hasn't been cleaned. The elevator also got stuck when trying to go to our room so we had to take the stairs. Don't waste your money staying here. I did not enjoy my stay overall. I just wanted to give my honest review.

Noise...repairs were being made below and next to my room. Loud drills going on and banging on the walls...

just need to fix the shower curtain and the toilet seat

Clean room