Hyatt Place Pensacola Airport

Everything nice place

Very nice

When I showed up there wasnt anyone to check me in for about 20 or 30 minutes. I couldnt sleep due to the air conditioner making an unbelievably loud noise all night. This was the worst stay i have ever had.

Great clean room

Great stay!

Proximity to airport 1. Room Key did not work. Room 505 2.second key did not work 3. Maintenance called to reset door- that worked. —-for a while, maintenance called again, he fixed the door and was going to get me a new key. I told him not to, we were leaving early a.m. anyway. 4. When AC came on in 505 and the fan makes a terrible noise. 5. Went to get another room and was given room 504. 6. That fan was so annoying I decided to keep 505 and turned the AC off so the fan would not run. 7. Your staff (front desk and maint) was diligent and responsive and accommodating. My charge was amended. Good people. 8. You can Run the AC in 504 and 505 and see if those fans are conducive to rest. I don’t think I am an over-reactor. 9. Just fyi: the phone in the room was dead, not charged (if even plugged in) and it was from room 501. I.e. I had to physically go down to the front desk regarding each of these items.

Breakfast was great.

The gentleman who drove us to the airport in the shuttle was great, timely, friendly and helpful.

No usb port in room. Very inconvenient. Also towels above the back side of shower hidden from view so thought we didn’t have any.

Nice facility plus you can just walk right to the airport without having to wait for a shuttle

Location was hard to find at first the address that’s given on the booking site is not a hotel it’s a neighborhood. The property was beautiful on the outside it was ok in the lobby and dining area needs a little upgrade but decent. Staff was very friendly and helpful the food was delicious from the bar breakfast on point everyday. Parking was horrible it was limited paid parking so I paid for parking and when we came back to the hotel we didn’t have a parking spot we had to drive around and wait. The hotel in the hallways was very cold and once I arrived in my room the carpet was very damp made it uncomfortable to walk without shoes my mini fridge was not cleaned out other than that Me and my family love a good Hyatt!!!!

Todo estuvo perfecto buen servicio cuartos limpios

breakfast was a filling and good one

Okey

Oops wrong place. Room was not really all that clean. Light bulbs all different colors. 1 roll of toilet paper. Bedspread stained. See above.

The room was hot when I checked. There was no microwave in the room. No shower cap. The TV did not work. The redeeming feature is its location.

The hotel needs some updating

N/A

Stains on the sofa

Walking distance to airport.