Extended Stay America Phoenix - Chandler - E. Chandler Blvd.

See you in federal court wire tap room no warrants investigators opening hotel room door all night

I was extremely disappointed. One bed was comfy, the other was flat and was smaller than the frame. The drain in the shower was extremely slow. The worst part was all the drug addicts outside. They also let people live there. It was just weird and extremely uncomfortable. Also the lady in the front office did not the guys in front of me a pet fee but charged me. Also a huge uhual showed up and a bunch of homeless people with garage bags came out of rooms and loaded up. Not safe at all!! I was planning on staying in Az longer but booked at a different hotel.

When we checked in everything seemed fine however the first room we were given the door was propped open and it had a full trash can, dirty towels on the floor and looked as though it had not been cleaned. Therefore, we went back to the lobby to get a different room after the kind front desk lady trying to locate us a room she found us another and we headed to that room. On the way we ran into the gentleman who checked in after us who was headed back into the lobby and told us the room he was given was occupied when he opened the room which then left us feeling unsafe in our room not knowing if they would assign someone else to our room while we were in it. Definitely would not stay again as this was way unorganized and unprofessional but the front desk agent was super sweet.

Nice and easy

Quiet

Great place right off freeway. 100% will stay again in the future.

I stayed here in between my house moving. Friendly staff, clean, quite for the most part and the room had what I needed for my stay. I would stay here again if the opportunity presented itself.

No comment

The property is clean, staff always very friendly and property is in a very convenient location. The only thing was that I booked a room with a King size bed and got a smaller room with a Queen. Did not bring it to anyone’s attention because it was late at night and didn’t want to deal with it at the moment

Comfortable, clean, friendly staff and easy access to dining and shopping

We usually have an enjoyable stay but this time around there was a "security guard," that was a real creep. Not only was he a creep he is also a thief. As we were loading our vehicles, one person was bring our belongings down the steps and setting on the edge of the walkway snd i was loading it. Well we caught him sneakjng off to his vehicle with 3 of our bags. When we confronted him he claimed he got them out of the trash which is far from the truth. I am missing several items and my wife is missing a marc jacobs purse and several other items. He was also caught with his ear to our door and to top it off he was standing way too close to my wife as she was bent over loading our luggage. Not okay with that behavior.

I’ve stayed here several times and has always been a good experience. Room is clean, location is convenient and staff always friendly

Excellent customer service at the front desk.

It was in a great place and a great hotel. No issues

Friendly staff, clean room, perfect location

The check in was very pleasant, fast and hassle free. Friendly staff, very welcoming and room is very clean. This is my third time staying here and will continue coming back in the future

Good hotel

Always a great place to stay. Its conveniently located from everything we need.

I reserved this for my brother who needed a pool for hyrdrotherapy. When we checked him in they said their pool had been sealed over. He also needed a workstation but the first room they gave him had none - even though the pictures of that room showed that it did. But they did move him pretty quickly to another room. But after the first night there were cockroaches and not just in his room, As he went to the front desk to let them know the person in the room next door was on their way to say the same thing. They both left. We got a partial refund and were only charged for the nigth he stayed. Stay away!

FrI’m my counter staff was friendly but not helpful. Phone in room didn’t work. There was no remote for the TV, had to go to front office to be given a remote that we were told may or may not work and ended up programming it ourselves. Pullout sofa bed was full of crumbs. Requested extra pillow for pullout and was told limit of 4 pillows per room although we had three beds and four people. No ice machine. Fridge never cooled off. No parking-had to park several buildings away.