Santa Fe Inn Pueblo

Air Conditioner was functioning. The small refrigerator however was not working.

The property was so run down I didn't even go in. Looked like a murder scene. I kept drivind.

No bfast, location fine, fridge did not work AT ALL, dirt and cobwebs in corners of floor, sheets too small for the bed, cigarette burns in blanket, faucet loosely attached to sink, trash all over parking lot and sidewalk, ver dirty wall insulation sitting where you stand to check in. It was leaning against the wall under the chexk in window. No one at the front desk and door locked. Check in from outside after calling a phone number and waiting so long you wonder if anyone will ever show up to check you in. So dirty, you wonder if there will be a shooting there that night. Clean, fridge that works, sheets that fit the bed, new blanket, shorter wait to check in, clean the place up!!

Not a place I would recommend Nothing

The channels on the TV and there was no bugs The bathroom smelled funny it was cold in the room even with the little space heater that was in the room the bed was very uncomfortable the window could not be locked

Hotel is a little rough looking on the outside but the room was nice, clean and seemed recently updated. The hotel and area were quiet, we didn't hear any noise all night. Very convenient location to downtown. Thanks for a good stay in Pueblo!

A refundis needed. The lady at the front desk called me to see when I would be there to check in at 11:30. Check in is not until 4 pm but she had errands to run and wanted to make sure I was able to get the room. It the smallest room I have ever seen and there was no heat. At night there was also a mouse in the room. I had to go get another hotel room at a different location.

The staff was great. Very help and kind. The website is very misleading, actually just a lie. The room..chair fabric stained, bed very uncomfortable, shower in need of repair, one of the water knobs broke off first time turned on. Tweakers everywhere, did not feel safe. Just a bad part of town and the building is in bad shape

If there was Wi-Fi, we were never told about it. The office was condemned. She spoke to us through a little hole in the wall, but you had to call her to come to help. I reserved a two queen bedroom. She said all she had left was a king bed, so why make a reservation???? There were bugs in the shower, potholes all over the parking lot.

We didn't stay. We found other accommodations elsewhere. I got a call from the property asking when I wanted to check in. I told them we found another hotel. Their response was ok sorry and they hung up.

The lady who checked us in was very pleasant, provided us with great information about the surrounding area. She was very nice and accommodating both at check in and check out. The ares definitely a little seedy, but if you are there just to get a good nights sleep at an very affordable room rate, this will work for most travelers.

Never again.. I rather sleep in the street.

Nothing We got 2 towels half a roll of toilet paper lady at front desk was rude neighbors were loud ice machine didn't work there were tons of moths in our room lock on door was broken bedding was dirty it smelled musty window was broke And woke up to a cockroach crawling across my face!

Very clean staff is very friendly

Room was very clean staff is very friendly

The room was decent enough, and plenty of hot water . The blinds on the windows were terrible. They⁹ needed to add some curtains for privacy. And the room was cold. They heated the room with space heaters that blew out the circuit.

Manager Melissa is awsome and room is very clean

Nothing The power was out all night, froze our cheeks off. Couldn't get ahold of management til noon on the 6th

The motel room itself had everything a hotel room would, which was a pleasant surprise. Just no iron or board but a small coffee maker, microwave, mini fridge, towels, soap, ice bin were provided. The bed was not what I paid for. I booked a king and got a full. When attempting to reach the front desk shortly after checking in, there was no one available. Phone calls were being sent to voicemail and the voicemail box wasn't set up so I couldn't even leave a message. Attempted 3 times before giving up (if someone was to lose a key or get locked out, they'd be out of luck). When bringing this up to attention upon checkout, the staff wasn't friendly about it and was very dismissive and in aggressive denial. Also the room had an unpleasant smell.

property in horrible disrepair; probably not up to fire or building code. Cheap. Pictures do not adequately reflect the condition of the motel. It should continue to be used as a home for folks living on the margins of economic distress.