MainStay Suites Raleigh - Cary

nice work area the chair was broke. and the light bulb was missibg.

Travelers Beware!!! I booked a room with two double beds through my Expedia app. The property gave me a room with one (single) bed and a couch that was so filthy and full of brown stains my dog would not sleep on it. The pictures of the rooms on the internet are not actually what the rooms look like. I told the man at the front I booked a room with double beds. He claimed that was the last room available. I told him since they did not deliver on the correct room I booked there would be no other choice but to cancel my reservation and I wanted a refund. The Expedia associate also got the managers email and told mainstays to refund my money. So the next day when the manager got back instead of refunding me, she debited more money from my account!! Yet mainstays still does not believe they are in the wrong even telling Expedia they offered me another room, which is a lie. Not only is this property (employees) dishonest, it is very nasty! There were roaches crawling all over the ground and walls of the entrance. Do not waste your time and money on this property!!!

Good value for money, good location and very spacious rooms. 24/7 reception Room had a strong smell of mold, coming from the air conditioner.

Very unsanitary!! Left over food in the freezer, dirty dishes were in the dishwasher, used box of tissue in the bathroom, molded shower curtain and, pubic hairs in the shower!!!!

The price for three nights was decent and they accommodate me for an early arrival and the staff was very helpful. The room appears to be cleaned but found left over food by bedside and a dead roach in bathroom and there was no pots or pans to use the stove.

We booked this last minute and honestly didn't think it was going to be that great. I was totally surprised. Hotel was in good condition, clean and the staff were very friendly. It wasn't on a main road so it was quiet. Definitely would stay there again.

Spacious Quiet Private Not a busy location Room 101 Dishwasher broken Bed wasn’t very comfortable

Staff very professional The bathroom and floors were not 100 percent clean

The room was smell awful. There was food in the corner behind the door. There was black stuff in the corner of the bathroom floor. It had bugs

Exceptional

Passable

Room was clean.

Location Toilet was kind of not flushing

Passable

Disappointing

Check in and the cleanness.

It was so bad. Not clean, first room out of 3 they gave me someone else's room and walking them

Absolutely nothing The price is overpriced. When I got there I was told that they didn’t have any available rooms even though I was able to book online. Then all of a sudden I was given a room that wasn’t clean whatsoever, the bed spread and the sheets were bloody. And I was double charged which was absolutely ridiculous to me.

Hotel que le falta mucho mantenimiento y el servicio muy mal

Good