Rodeway Inn Richmond West End

The staff was rude and was trying to get extra money out of us after we already paid.

They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!

Location & price Cleanliness and outdated interior

Passable

The workers was rude and didn’t want to give us. Refund even after we asked and showed proof of mold in our room , and it had bugs all on the floor. Dirt stating that it haven’t been cleaned

Exceptional

Clean room. Good temperature in room. Breakfast was good.

Nothing We just stopped by to spend the night, we had two mini dogs, we checked into a room where pets are allowed, but the room smelled of cat urine. I’ve never seen a more terrible hotel.

Good

Exceptional

Very good

Pleasant staff. Clean room. Very comfortable bed.

Poor

Pleasant

It could have been better .Ac does not work . The bathroom could have been cleaner . No other than that it was ok.

First off I was checked in to the room 148. The smell was off of the tub was nasty dirty so I went back up there and got a different room sent me the room 254. That was OK. It stink in there too, but it was better than the first one at least I thought no phone in the room no ashtray in the room so I had to run around and ask the housekeeper for a phone then the maintenance man finally bring it then later on need more towels call to the front desk told me to come up there. I go up there no towels and gave me two rolls of toilet paper. They tell me that the laundry room was closed. I worked in housekeeper for 30 years, you always supposed to have extra towels and washcloths up at the front desk for your guest when the laundry room closed so the next day I went out to go get washcloths and towels from the housekeeper she was on the phone told me to wait a minute. I told her get off the phone to give me my washcloths and towels I am a guest so I will never ever stay there again and I would like half of my money back.

Room has been updated. Exterior looks old. It is a building behind an Econo Lodge.

Loved this place. Perfect price for a long stay. Nice and clean freshly renovated.. Breakfast has too many rules, but besides that... best place around.. No bugs, room was clean and TV worked perfect.. AC/Heater unit is aged but works great... It's a GEM in the rough.. Had to leave a few places because of sub-par conditions.. This place was my finally spot and extended because it was perfect fit for me.. 1) Fast Internet. 2) No Bugs. 3) Nice Bed. 4)AC/Heater working. AND at a good price.

Everything

Very nice breakfast set up