Bokai Garden Hotel

Nothing

Nothing I was there for a complete hour waiting for my room to be cleaned, went to the office to tell them I needed to leave because I had a important event at 4:00pm and could not wait anymore. Front desk person talked to somebody on the phone and said they would refund me through booking.com, did exactly that and booking communicated with me saying they refused. Liars and Scammers. People working on cars in parking lot and hanging around in hallways and parking.

Place is filthy, noisy disgusting you name it.

Poor

was room clean, bathroom was big, but tub needed a scrub. ac was cold af, which i love! smart tv i like

its nice and big comfortable friendly staff good price I got good room but no trash can on room no hands soup in room not enough towels in bathroom I request a broom to sweep the balcony was super dirty and some cigars on balcony fully dast with a lot of old dasting I clean my self to seat there please put more attention on that for next guess ... the balcony was very dasting with cigars and dirty no hand soup not many towels

The parking and the comfort inside the room When you look from outside, it's like a social dwelling, but inside the room is comfortable. There was no soap in the bathroom

Room is of decent size, new renovation inside the room, lots of parking space. Good location. Can’t choose non-smoking room as an option and so I wish they will give a non-smoking room since I booked by saying I have a 3 year old with us. Had a very bad smoking with chemical smell inside the room which lingers to our clothes even till we got home. Didn’t provide enough towels for all 3 of us and have to ask them for next day again. No room service too.

Can’t choose non-smoking room as an option and so I wish they will give a non-smoking room since I booked by saying I have a 3 year old with us. Had a very bad smoking with chemical smell inside the room which lingers to our clothes even till we got home. Didn’t provide enough towels for all 3 of us and have to ask them for next day again. No room service too.

Exceptional

Good air conditioning nice staff clean room

Great value hotel. Rooms were clean and modern. Gated entry car parking. Staff were helpful when I had a minor issue with the room. Pool looked nice and fairly clean, although I didn't use it.

Good and clean

The room smell so weird

Chris and Kevin so helpful also the girls in the morning were great as well. Just didn't get their names ? The night before I left some knuckle head was smoking in the restroom in thier room either next to my room or below me the smell was bad even the next morning because they were smoking ?

Chris and Kevin so helpful also the girls in the morning were great as well. Just didn't get their names The night before I left some knuckle head was smoking in the restroom in thier room either next to my room or below me the smell was bad even the next morning because they were smoking

Good

The room itself was surprisingly clean, but the bedding appeared to be washed in-house and had visible stains, which was concerning. The pool area was in very poor condition—the jacuzzi in particular looked neglected and uninviting. Additionally, the elevator needs serious repairs, especially for older guests who may have difficulty reaching rooms on higher floors like the third floor.” “I should have read the reviews beforehand—that’s on me. Overall, despite the issues, it was quiet at night and I was able to sleep well.”

Exceptional

Barking dogs! at night ?