Aston Samarinda Hotel & Convention Center

About Aston Samarinda Hotel & Convention Center
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Samarinda.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.Rest assured, quenching your thirst is not a concern with instant coffee available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Aston Samarinda Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.Throughout the day, engage in the entertaining activities available at Aston Samarinda Hotel. Unwind and conclude each day delightfully by stopping by massage, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel. License Number(s): 2912230484036
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The air fresheners in the building are terrible, also the smoking in the lobby. There were a few power outages.
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The shared entrance with the Mall. Breakfast was Indonesian. No western bread (only dry cheap Indonesian bread). For the cheap dry Indonesian bread was no good quality cheese available (only cheap cheddar cheese). No good quality meat available for the cheap dry Indonesian bread. For Indonesian and Asian guests the breakfast might be great but European guests don't eat rice, potatoes and noodles for breakfast. Doesn't this hotel have European guests? The photo on booking.com shows a bathtub but we got a room with a shower. WhatsApp messages were not answered on time and nobody picked up the phone. We received an offer via WhatsApp after more than 12 hours of Rp 1.5 million for two nights including breakfast. Because we didn't receive a message on time we booked the room via booking.com and paid about Rp 1.520 EXCLUDING breakfast for two nights. Booking.com mentions a breakfast rate of Rp. 127.000. We booked a room for two persons, the breakfast rate doesn't mention that Rp. 127.000 is per person. Hence, we had to pay 4 x Rp. 127.000 = Rp. 508.000 EXTRA just because people are unwilling to answer WhatsApp messages and pick up the phone. We complained about this. The stupid standard answer was: "Maaf mister". :-(
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The breakfast is great. The staff is friendly and communicative. The room is clean and comfortable. The wifi is good. The hotel is connected to the mall. It's overall strategic. The fridge isn't working...
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Very good
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Very good
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Staff is exceptionally friendly, helpful and professional. Very good breakfast with many options. Very strategic location. The rooms badly need renovation and the air conditioning system needs renewal. Almost no sound-proofing whatsoever Smoking areas must be properly separated - indoor smooking is a no-go without separating walls.
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Very good
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Exceptional
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The staffs are nice. Fast check in & check out. Clean rooms. The air-con control in my room (1524) wasn't functional at all.
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Location and staff were ok The old wing still needs renovations to be completed
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Keep staying with all of your service ???? None
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Very poor
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Superb
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Superb
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Very good
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Pros: 1. Room is larger than usual. 2. Clean and neat. 3. Strategic location. Near (or integrated) Samarinda Central Plaza mall. 4. Spacious parking since sharing with SCP mall. 5. Large pool. 6. Delicious and various breakfast menu with affordable price. Cons: 1. Since shared parking with mall, sometimes you need more time to find parking slot. 2. There is baththub in the bathroom. Personally i dont like it since consuming much water.
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Exceptional