Drury Inn & Suites San Antonio Northwest Medical Center

One of the best hotels on our road trip

The only thing I have to complain about is the elevator was not working. Everything else was great.

Very nice accommodations. Staff was very good and property was easily accessible.

Beautiful hotel, great customer service and atmosphere. The indoor pool was perfect for a family trip and secure parking gave us peace of mind. Only one elevator was working, other than that everything was maintained to working standard.

Staff was friendly. I had read reviews about the elevator and not working before arrival so was aware. Thankfully we were only on the second floor so just took the stairs. The pool was so crowded both nights

1st night the power went out twice. 2nd night the power went out again & stayed out longer. There was some type of slime or something sticky on the floor of the carpet. The hotel seemed smaller in space compared to other Durrys we’ve stayed in. One of the elevators didn’t work so you need to wait several minutes.

Everything was perfect! We enjoyed the fact there was dinner and breakfast was great. Only problem was they use industrial tide for their sheets/towels and I got a massive allergic reaction, whelps all over my legs. Front desk got us an upgrade because this app over booked but overall we will stay again I’ll just have to take my benedryl

Yes perfect

There was a roach in the bathroom, which I kiiled. The microwave had a horrific smell (rancid odor). An employee swapped it out for another one. The a/c made a scraping type of noise the entire time of our stay. I expected more from The Drury Inn. NOTE: I, Norma De Leon, was in San Antonio for a doctors appointment and would have appreciated a restful, comfortable stay.

Several times and the second elevator continues to be out of order since more than 1 year ago

excellent 😉

Property is showing its wear two of three elevators were down at the time. The rooms under the window unit never turned off, it kept the room okay but struggled with the heat. Would benefit from a vent fan in the bathrooms. The breakfast Buffett was great and the staff were very friendly. Good food options nearby and easy to access downtown.

Exceptional

Clean very friendly and helpful staff The only thing was we had a bit of trouble with the toilet in our room wouldn’t flush right. Had to plunge it after every use .

Exceptional

Friendly staff and great breakfast!

Exceptional

Our room was in excellent condition. The staff was respectful and helpful. Our only condition was the one elevator available, but it was under construction so no control over that. Overall, the stay was amazing and would recommend to anybody!

Price is affordable for us, is very clean and we love bed and pillows, breakfast is good.

Good