Holiday Inn Express San Antonio N-Riverwalk Area by IHG

Good breakfast and a clean room. However, the front desk area felt too small, and the carpet in the hallway on my floor (the third floor), near my room, was partially dirty. Overall, the stay was comfortable but there is room for improvement in the common areas.

Room had a musty smell, but was given febreze and it was fine. Breakfast was good. Staying in the old jail was cool. Nice pool.

Was an amazing stay they only thing was the lowest number for the ac was 68 other then that amazing !!

Nothing Breakfast the was same every day. No variation. Elevators are slow, maybe all not in service. I was traveling from overseas and got charged an exorbitant amount for checking in late. Poor customer service.

Very good

What we didn’t know, until we checked in, was that it is a historic building as a State Antiquities Landmark. It was formerly a county jail with the gallows & trapdoor. We also found out later that is one of the stops on the Ghost Bus Tour by the Sisters Grimm.

Nice place to stay. Staff was excellent.

Elevator was not working and parking location was too far from the hotel. Also, the hotel had an unfresh smell.

The bed and pillows were so comfortable but beware that there is a $20 daily parking charge that is mentioned once you arrive at check-in and you must park around the block in a lot behind the hotel. Location is great though, just disappointed in the parking arrangements they contract with the lot.

Staff were helpful. The breakfast was good and plenty of options. The rooms were spacious and clean. No parking on site though. It’s around the corner. Which for us it was no big deal.

It was a great hotel, very clean and close to everything we did around the downtown area

The rooms were very very old they smell like mold. I have a seven-year-old daughter with asthma. I sent him a message and then I never got a reply back. I also have a six month old baby that the rooms were so sold those those rooms are the beds were so old and dirty. The showers were with mode black mode and the ACs was not working. I had it on 70 and the temperature showed that it was 75. I do not recommend this hotel at all unless that’s you’re like last option but it’s horrible never again.

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Bad

The breakfast was the only good thing about this place.. The parking is ridiculous and pricey; the rooms were very dirty and very hot.

Great location Elevator not working and did not observe wheelchair ramp

Couldn’t stay there wasn’t for me

Everything was perfect

Everything in the property was clean and good..

The entrance could have used a little love