Home2 Suites by Hilton San Antonio Airport, TX

Hotel was nice and rooms were big.

Room was great. Nice and cool. Clean. Staff very accommodating. Shuttle great. Breakfast was ok. Would have liked some more items offered. The area to get food was small and crowded. Selection was good overall.

It was fairly clean was without a toilet for 24 hours reported it to the front desk about 7 am to report the problem, was told a maintenance guy would come to fix it . I returned from outside adventures around 5:30 and the toilet was still not fixed . I then proceeded to the front desk again where i was notified that the person before did not notate the account nor was the maintenance man available . I was advised that they would try and send someone else to take a look because they didnt have any more rooms available. Still no one came to fix the toilet... just tragic to literally have a hotel with an inside port a potty ! Not to mention the breakfast attendant was rude in the mornings also.

Everything Nothing

Room was clean and the staff was great.

Clean accommodation and friendly staff. Our shower door was off the track and couldn’t adjust the water power.

Cozy room

Breakfast and kitchen were good. The staff was friendly and helpful. I do wish that the water for showering was warmer. Also, they need to repair the American Flag. It is quite tattered. The location is extremely convenient. I would recommend this hotel for this price point.

Very friendly.

Great hotel , close to the airport with large and comfortable rooms.

The website advertises 24 hour shuttle to the airport, which is why I booked this hotel. When I checked in and tried to arrange shuttle service, I was told it was not 24 hours and started at 5am (my flight was at 5am). Big inconvenience, and the staff at the front desk were indifferent to the situation.

Room was very clean Breakfast - little variety

Clean comfortable room. Courteous pleasant staff Hot water wasn’t working in shower. It wasn’t working on the whole floor

Everything

The staff was professional and friendly. The bed was very comfortable and the amenities in room were top notch. Loved the gym. Everything was too sweet on the breakfast including the eggs and turkey bacon.

Exceptional

The breakfast choices. No enough healthy choices

The common areas were beautiful and clean. Same for the room The breakfast choices. No enough healthy choices

Room was spacious. Breakfast bar was somewhat lacking. Food was cold and not too tasty.

One of the elevators was broken and a table with art for a raffle had a big broken glass and broken frame- and was just left out in the lobby our whole stay giving a run down impression. Stay was fine- staff was friendly and room was ok but at $200, wouldn’t stay at this location again.