Hotel Valencia Riverwalk

Exceptional

Very nice hotel, convenient and wonderful staff, highly recommended.

Amazing experience. Made me feel taken care of by the staff and the workers.

Great location near the Riverwalk. Overall clean rooms, very friendly and welcoming staff for an economical price. I would recommend.

clean and easy to park

Perfect spot in town. Unique hotel absolutely beautiful and inside extremely clean. Staff was very helpful and friendly value service was perfect. Love the outdoor seating, very comfortable and the courtyard if he was gorgeous

Housekeeping didn't service the room everyday. Roof leak due to rain and humid hallways could be improved upon. Doorman/Valets were exceptional.

It’s a beautiful hotel with friendly staff on a great location next to the riverwalk

Last two times I’ve stayed at the Valencia we have had major issues checking in. Up to a one hour wait between arrival and getting into our room. Nice place but the process and issues stink. Not going back

Checking in was a breeze and staff was great. The hotel is in a very accommodating part of town and is surrounded by great bars and restaurants. We walked the river walk to the boat tour and it was a quick 5 min walk. The bar and restaurant on site were great abq felt like we didn't even really need to leave the hotel if we didn't want to.

Front desk was supb

Exceptional

Mattress and pillows should have been replaced 5 years earlier.

Beautiful !

The staff was amazing and really worked to make every part of my stay more enjoyable.

Staff didn't have answers to our questions and seemed really under trained (We asked about simple things like if they had laundry service or when housekeeping usually came). Our room didn't seem like it was cleaned well, long black hairs were randomly all over the bathroom (I am a ginger and my husband is bald). They also did not vacuum every time they cleaned. Our balcony door was not sealed well, we could see lots of light coming through the seams and had to get rid of a few bugs every day in our room. We only received one robe for two guests. There is no mini fridge. They also charge a "destination fee". Just put the whole price up front, I find it disrespectful to price it this way. The valet staff was very nice and I did appreciate them opening the doors and helping with luggage. The rooms were cutely decorated. It was close to the river walk but honestly there's so many hotels on the river I can't think of any reason to pick this one over them.

A beautiful hotel and an awesome location. Will definitely stay here again

Always great!

Exceptional

Only very expensive valet parking, but cheaper city run options close by. 5-10min walk