Tru By Hilton San Antonio Downtown Riverwalk

Good location, walking distance to river boardwalk

Nothing

I stayed here a few years ago when it just opened, and I must say this visit was not as pleasant. Wallpaper was peeling in the hall and the rooms. The toilet paper holder came out of the cabinet, and the carpet and floor in the hall were in shambles. The elevator was so scary, we opted to take the stairs. Sometimes it would open, and sometimes it wouldn't, and you had to go to the next floor.

Every thing was perfect except the noise of air conditioning in 229

Parking (valet) cost nearly as much as the room. Good location however and the breakfast decent.

Location, clean and modern

I liked there was games for my kids to play with I hated that someone in valet took the opportunity to go through my things in my car. Things that were out like my cars warranty that was in the glove compartment was out of its spot and same for my car insurance.

Location was good not too far away from local bars, riverwalk, etc. Staff, some were nice though

I had a wonderful stay. The amenities were all fully functioning and the staff was very helpful with any questions we may have had. The only reason I did not give it 5 stars was the parking situation. Valet was 36.00 a night, and there were no additional parking options provided

Overall nice hotel.

location was good easy access to river wañk elevator didnt work room was dirty, floor, restroom, furniture no closet hallways smelled dirty

The room was pretty clean, but the A/C out in the halls of the hotel was never fully at a comfortable temperature. We had a little bit of an issue with our room not being tended to. We stay 4 days and only received 1 cleaning service and ran out of towels. Aside from that, the stay was nice. It was close enough to the riverwalk and other places.

Superb

I was walking distance from a lot of tourist places, good food and a lot of things to do even by myself. The best part is that finding it was a breeze and having a group of people that seemed like they cared. Parking, you have to pay for valet or street parking which ended up being cheaper. I didn't like the fact they didn't have a lot or some connections to a lot as an option.

The staff were very nice.

There are a lot of hotels in the downtown San Antonio area. Right next to the river walk and Alamo, both a 5 minute walk. For a smaller hotel (only 4 floors) it actually has a ton of amentities. Pool, laundry, gym, breakfast included. Room had everything I needed. Only thing missing that usually in hotel rooms was a safe. You can tell it’s a newer hotel. Nice lobby as well. Staff was there 24/7 and incredibly friendly and helpful

The lady at the desk is exceptionally helpful and friendly. Give her a raise or you will loose her. She is gifted with hospitality and service.

It was good

Pica varied as en el desayuno

Although I did not take advantage of the amenities offered, the staff did make sure to let me know what what was available. The rooms were also well maintained and clean.