Tru by Hilton San Antonio Lackland Sea World

Highly recommend 👌

They need to check the rooms for mold. My room had mold in the bathroom.

No matter what “Tru” I go to, I always enjoy myself! There was an issue at a hotel downtown and needed to switch my hotel asap, and the staff was helpful with booking me a stay @1:30am! I spent my next two nights with this hotel and enjoyed myself. The rooms were clean, staff was friendly and helpful, I felt safe and comfortable being in a new city. Great location, Great Staff & Great Amenities!

Breakfast wasn't great. Room was clean though.

The room was clean and well maintained, the staff was very helpful, the location is very close to the see world so pretty much good experience..

The safety monitor system on the back of the property sounded off a siren for approximately 10 minutes at 0300. Im sure there were slot of tenants awakened. Checkout is at noon; and almost 3 hours earlier at 0915, housekeeping knocked on my door, even though I had the door not disturb sign on our door. When I responded that we were still there, she opened the door. Thankfully, I had the interior lock enabled. I opened the door and told her checkout was at noon. She responded "just checking on you". She awakened my entire family and this is unacceptable.

Everything was above average .Great for family .

Staff was super friendly and helpful! For the most part, the place was good. Pool was nice after a hot day. Rooms were OK. Mildew smell in the hallways, rust in the bathroom, pillows were not the best, and there was a mysterious stain on the bed cover. I can't say it was excellent but it was decent and worth the price. They allowed pets, which was super helpful for us. Would we stay here again? Maybe.

Free parking

Our room was never cleaned, toilet ran the whole time and made noises, sink clogged no one ever came to fix it.

A little mixed on this one. The good points were, they were reasonably priced. We had three adults, one room, used Expedia, Saturday night stay for about $125. Another good point is they had a pretty good free breakfast. Sausage, two chicken strips - ONLY two, scrambled eggs- cooked correctly, the ran out of blueberry muffins, I didn't see the yogurt, but my son said they had some. They had some fresh fruit, etc. Juice was so so, pancake conveyor belt machine was a cool idea, not sure that it worked, it looked like it had issues, but the waffle machines worked fine. Pretty good over all. Two distinct bad points stood out. No curtains or shades in the room. They had a screen that was pretty easy to see through (I'll try to attach a picture, but it definitely was NOT a black out screen, and I had a nice view of the parking lot light - all night long. As a plus, they did have security drive around the lot, and it was pretty quiet. My daughter and I could not sleep at all. The blankets were not wide enough for two people who are not a couple. It covered the bed, but not much overhang. We also had trouble with the plugs for charging devices. The plugs would not stay in the outlets. We ended up using the one in the bathroom. Also, the shower was hot!

Very pleased with the service received at the hotel, from now on I will stay at this location.

Room was smaller than expected and no storage. The shower had rust stains and shower head was horrible and leaking. If you only plan on sleeping there then it’s a great option.

Muy mal no me pudieron cambiar ni la fecha para otro día me parece muy mal

We enjoyed our stay! The room was great, bed was comfortable, and breakfast was delicious!

Great place to stay. Clean room. Nice property. Friendly staff.

Breakfast was good and varied some items daily. Room service was good and friendly. Parking was good with plenty of room

Great hotel, quiet and clean. Will be back soon!

Breakfast Bathroom wasn’t super clean

Very friendly staff and clean