Sonesta ES Suites Carmel Mountain – San Diego
About Sonesta ES Suites Carmel Mountain – San Diego
Located in San Diego, 13 miles from San Diego Zoo Safari Park, Sonesta ES Suites Carmel Mountain - San Diego has accommodations with an outdoor swimming pool, private parking, a fitness center and a shared lounge. Featuring family rooms, this property also provides guests with a grill. The hotel provides a terrace, a 24-hour front desk, and free WiFi is available throughout the property. The rooms have a private bathroom, and some accommodations at the hotel have a balcony. All rooms will provide guests with a fridge. A buffet breakfast is available at Sonesta ES Suites Carmel Mountain - San Diego. The accommodation offers a hot tub. Guests can enjoy playing table tennis and tennis, or take advantage of the business center. Torrey Pines State Reserve is 14 miles from Sonesta ES Suites Carmel Mountain - San Diego, while University of San Diego is 18 miles from the property. San Diego International Airport is 20 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The pull out couch was pretty terrible. We had to go to the front desk
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Exceptional
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Very good
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Perfect location and love the space It was perfect
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The check in process was quick, the room was clean, the local community has a lot of stores and restaurants. The breakfast was good and the kitchen staff awesome. The only negative that I have was that housekeeping left some laundry bins in plain sight for lost of the day…nobody wants to see that.
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Exceptional
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Tucked away, this property had everything. And nice added touches to a suite with a kitchen. Although I didn't need all the extras, they were there. I felt safe, enjoyed the pool (warm), and the staff were professional and courteous. I will stay again. Thank you.
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Very good
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Exceptional
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Mixed review here. Roberto the hotel manager was very hospitable and welcoming. Our house had a bursted pipe and we were displaced for a few weeks. Roberto gave me a great set rate and was very helpful. Property is clean, breakfast was a great perk. Free laundry was excellent too. The downfall of this review is the maniac front desk associate Edward. Knowing the courtesy Roberto had given me, this guy treated me and my family like peasants. I extended my stay and got home late from work (10pm). Going off my deal with Roberto, i had planned on coming down the next day and squaring up my balance. Roberto, being on vacation, now lies Edward. This guy called my hotel room 10x, making my wife, 11yr old child, and my 3 pets uncomfortable. Then when i get back he tells me i need to clear up my balance right this second or i have to leave. Completely condescending (even after Roberto had a talk with him on how hes supposed to treat us “long term stay”). Long story short, at 11:00pm, i packed up all of my belongings, displaced my entire family elsewhere while he locks himself in the office, completely ignoring all the numerous guests that tried to ask for help. Edward made this review trash and should NEVER be allowed to be a brand ambassador to an otherwise great property. Edward should cleanse his soul at the nearest confessional.
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Exceptional
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Exceptional
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Clean None
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Room was great, staff was great. Price was spot on. Location was perfect.
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Exceptional
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The Hotel was nice but the bed and couch were very uncomfortable and the bathtub & shower were small. The breakfast was decent but not great. Probably won't book at any Sonrstas again.
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Property was very clean. Receptionist was very unwelcoming. Felt that her communication could have been a lot better, especially when it came to speaking to me about the parking charges and other charges.
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Superb
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Exceptional
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Everything Nothing
