TownePlace Suites by Marriott San Diego Airport/Liberty Station

The hotel was supposed to offer 4 free hours of car charging, but the front desk incorrectly told us that was not the case! Also we were not informed that an adaptor is needed to charge a Tesla at their site. A passerby explained this to us, since tge front desk seemed clueless. There should be clear and detailed information on how to use the charger and the cost.

I wish they used real eggs and not powder/ boxed eggs at breakfast. All in all, not perfect but a good stay and we would return.

Excellent stay. Great location and hotel.

The hotel was nice and the staff was great. Just that the hotel was under construction. But I would stay there again!

So convenient, great staff, excellent shuttle service, clean hotel I was very impressed.

No trash can in room . No exhaust in bath room .

I am extremely picky when it comes to hotels and I have to say that this hotel was the cleanest hotel I’ve stayed at in a while. Housekeeping came every other day to refresh the room and each time they did an excellent job. The hotel is very close to the airport, so if you are a light sleeper it might night be the best place to stay. The noise from the airport didn’t bother me. The only issue I had was an employee in training ran my credit card as a gift card and it messed up my bank account which made my stay a bit stressful. Other than that I would definitely recommend the hotel.

Make sure rooms actually get refreshed every other day

I immediately reported these issues and requested a different room, but was told the hotel was fully booked and no other rooms were available. Maintenance was sent, but the problems were not truly resolved. The blackout curtain was rehooked but remained difficult to operate, the toilet paper holder was only temporarily tightened and quickly loosened again, and the odor issue was not fixed—instead, air fresheners were placed in the AC vent to mask the smell. The stained toilet and shower drain were never cleaned. Overall, the room was in unacceptable condition, and the hotel's response focused on temporary fixes rather than addressing the underlying cleanliness and maintenance issues. It made for a very disappointing stay.

Great location! Nice walk to Liberty Station Public Market for dinner 😊

Breakfast was enjoyable overall, but there were some issues. The orange juice tasted watered down, the potatoes were quite stale, and the waffle maker produced fresh and tasty waffles. Additionally, the elevator was functioning slowly, and the only working one kept skipping floors. As someone with a handicap, I had no choice but to wait for it, while many other guests opted to take the stairs. Next time I'll make sure to check everything instead of taking the staff's word for it.

7AM Breakfast had no coffee for over 30 minutes, coffee at my 5AM airport departure was stale and horrible. Great hotel for non-coffee drinkers.

FRONT DESK WAS VERY HELPFUL

Our room was not cleaned for 3 days, and we were told it was because Memorial Day was a holiday. Even basic services like changing the restroom trash bag or offering fresh towels and supplies were not provided. An elevator was also not working during our stay, which was very inconvenient. We had to wait in line to use the available elevator. On top of that, the restroom sink was getting clogged, and when we spoke to the front desk for toilet paper, they said they would bring some but never did. For the price we paid, I expected much better customer service and upkeep. Unfortunately, this experience did not meet expectations.

The service was nice, fast check in and check out. They don serve breakfast with plenty of seating. Things to be aware of is, the construction going on if you’re walking. I never had my room serviced, I don’t know if it was just because my stay was 2 days or if it should be requested. The main elevator had 1 that didn’t work, this made the wait longer, not a big deal just an inconvenience. The store items are pricey, keep that in mind. My MAJOR things was there was blood spots on one of the bed sheets, under the comforter, like maybe someone cut themselves and didn’t know. I checked the beds before laying in them that night and seen it. Myself and my son, slept in the other bed that checked to be clear of things. I thought a cleaner would come so I never called the front desk, but again, I never received a room clean so they never came. I spent majority of the time out of the room so I didn’t make a fuss. Overall the hotel was fine. Double check your beds.

Easy to book; nice studio with a double bed queen. Spacious, clean, equipped with the essentials, well organized. Excellent breakfast (included). A slight smell of enclosed space, or some food perhaps, but very good for one night.

Breakast should have at least 1 or 2 different menu each day

Staff was friendly and approachable upon arrival at front desk. Room was clean. Amenities great.

Great experience. Staff were great, room clean and breakfast a plus!

The pool area could be upgraded including installation of a hot tub. The desk staff was helpful and knowledgeable however little information available about San Diego tourism.