Layne Hotel

No ac. Stood outside for 10 mins before someone answered the bell.

Upon arrival desk service was rude and not welcoming. Once checked into the room we noticed a few appliances not working/ outlets as well. We called the front desk and was told there’s nothing they can do Ridley and hanged up. Asked to speak to a manager and was denied stated nothing they can do at the time and that they can’t change our room either way because they are sold out for the night. There was a change of shift and the following person that came was a lot nicer and apologized for the inconvenience. Overall the experience there was not great. I do not recommend it. The area at night is also very active meaning a lot of homeless and noise.

The hotel is in terrible location, hundreds of homeless people and doing drugs around, the room has bugs and dirty, dusty and just not clean at all , doesn’t have own bathroom, no AC , and pretty much a dirty and definitely not in a safe environment. They have a $250 deposit absolutely a ripoff ridiculous pricing for such horrible hotel . Don’t know how this hotel is up to code , it should be reported

if you plan on coming into town for vacation I have a recommend not cooking this property they do not allow gas and you have to be buzzed and every time you go or enter the property vary inconvenient I felt like I was being watched by a warden

Not professional at all

San Fco Downton my first time, that’s bad , No AC in the room , so you need open the windows to refresh, but the noise of the homeless can’t let you relax.

Clean and friendly staff

Honestly, I liked my stay there, the hotel has a certain charm to and was close to where I needed to be - the SFJazz venue and Chinatown. But it might not be for everyone, you are sharing a small restroom and another decent size shower located outside your room. Its almost like a hostel but your room is private. But for the price and location, its pretty good.

Everything is within walking distance.

Always a pleasure staying here staff is incredibly pleasant!!!!

Great place with the atmosphere of a hostel

Simply don’t go to this place, terrible! Unfriendly owner don't know how to talk to clients! If you want to feel disappointment, disgusting go to here! Bedroom rooms are not clean too!

Well kept up vintage hotel. Friendly staff.

Clean hotel, nice employees, 24 hr doorman. Tenderloin is fine, people don’t want to bother you.

I cannot express how friendly and helpful staff was. We felt safe with the security (being buzzed in to the hotel). We had originally booked another hotel and that hotel was sketchy and canceled our reservations with no notice so we reserved the Layne Hotel. Would stay here again!

Staff was very kind. The room was very clean and well kept. Only caveat was the lack of air conditioning but once I cracked the window, SF weather kept it cool. Hotel was on the brink of the unsafe part of downtown, but staff let me know to just avoid going down the street. It never felt unsafe. It was a little noisy at times, but what can you expect being downtown in a big city really? I would return if ever in SF again :-)

Had a great stay there, hotel staff were very friendly.

I bought a cheap hotel in SF on the fly, almost abandoned my deposite when I realized where it actually was located and started walking there. If you’re traveling without kids and feel confident in sketchy areas this place is perfect. Room was clean. Man at the front desk was respectful, helpful and very self aware of the neighborhood they’re located in. Tenderloin is a hard pill to swallow, but again, if you’re looking for a very inexpensive, clean room, very close to BART stops (Powell & Civic Ctr) than this place is just fine. 4 out of 5

It isn't fancy - but the room was very clean, the bed was comfortable. The TV and Internet both worked fine. What really made it for me was the staff. Day or night you are greeted by one of the managers who quickly get to know and recognize you. I felt very safe in the hotel. The neighbourhood is kind of typical for San Francisco once you get away from the main tourist area. You may see colourful people on the street. There is a great little Mexican restaurant across the street. I'd definitely stay here again.

Great front desk experience, safe hotel/secure entrance, very, I had my window cracked open and it wasn’t noisy outside which was nice. I’ll stay here next time I’m in SF.