Queen Anne Hotel

Exceptional

Exceptional

The location The parking costs too much although it says that it includes parking. The breakfast was not good, cold coffee, over boiled eggs, and a very limited options.

We liked the size of the room, the comfort of the bed, the general vibe of the hotel overall, and the extra walk-in closet which made it easy to store stuff without tripping over it constantly. We've stayed here in years past and came back again because we knew it was high value. We didn't like that there was no mini-refrigerator in the room, which we discovered after bringing back big leftover sandwiches from the amazing Italian deli down the street. We also didn't like that the shampoo/conditioner/gel apparatus was impossible to use, and we had to open it up and uncap the bottles to get in.

Staff was incredibly rude.

Charming historical building lovingly restored with antiques, glorious woodwork, and stained glass. Quirky in a good way. We are repeat customers. Main criticism is breakfast: cheap pastries; no yogurt; only boiled eggs; little fruit; crummy coffee and juices. Wouldn't take much to do better, more fitting to the building.

Bad

The common areas were uncommonly comfortable, with two large lobby areas, each with a fireplace. Many guests enjoyed these special spaces. Also, the location in Japantown had many excellent restaurant choices.

Older hotel with Victorian period furniture. Nearby parking lot (for a fee) for off street parking.

The breakfast was standard motel fare. Disappointing in a city like San Francisco. Coffee left much to be desired, especially in a era when there are so many guest friendly coffee machines. The bathroom in our room had not separate shower. Not an issue and not a surprise in a hotel of this era but there ought to be hand rails installed for safety. Hotel is charming and our room was large and well appointed.

We were very much looking forward to our stay here. From the pictures, it looked like a cute and charming Victorian style hotel at a reasonable price. Unfortunately, we were disappointed from the moment we walked into our room. There was a strong smell of mildew in the room and the window faced another wall. The wallpaper was bumpy on the wall that faced the outside so I’m assuming it was from water damage. The sheets were clean but old. Mattress was way too soft and I woke up with a back pain. Bathroom was also clean but old with rust around the drains. Mirror in the bathroom was also old with edges worn off. The breakfast was the most depressing part of it. The room smelled like school cafeterias with not a lot of choices. No fresh coffee in the breakfast room; only a machine with mediocre coffee. The location was also not great. Far from everything and the bus nearby was infrequent. It’s not a cheap place so I expected much better quality. We had prepaid through Expedia so couldn’t leave and get a refund. We also couldn’t move to a different room since the hotel was all booked with a conference taking place nearby. From the other reviews, it seems that management gets defensive when there are critical reviews. It would be nice if they fixed up the place a bit instead. Staff at the front was lovely so it’s a shame that the place itself wasn’t.

Super nice colonial style hotel. I would go there just for the atmosphere. It is not the most modern obviously, but in a good shape. That you need to ring a bell every time you enter the hotel is a bit surprising, but the staff was very responsive. It is not super central, but most things are still in walking distance (if you are a decent walker) and San Francisco any way has a good bus system. Parking is directly next to the hotel which was convenient. I would definitely go there again next time, just because of the flair and the colonial rooms :).

Friendly staff. Very cool vibe.

Exceptional

The room was spotless, the atmosphere was cozy and elegant, and the attention to detail made our stay especially enjoyable. The staff were incredibly friendly, professional, and always willing to help with anything we needed. We truly enjoyed our stay and would highly recommend this hotel to anyone looking for a unique, charming, and memorable place to stay. We would be happy to return in the future.

Very good

This is like a home away from home. Staff is so helpful and professional.

Historic, beautiful and unique place to stay to stay. Afternoon cookies, tea, and sherry was a delight. Breakfast was pretty good but they need two people handling it. Room had some maintenance issues like the drain was backing up. Bed was lumpy. View was just the alley. Short walk to Japantown and Fillmore district s all as transportation options. Unfortunately, we did not experience the ghost.

fabulous property and helpful staff.

The location, close to Japantown and within walking distance of City Hall, Davies Hall and the Asian Art Museum, made it especially convenient. We would certainly consider staying here again.