Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

the staff working was rude the carpet was wet i don’t know if they just had shampoo the carpets the room was so hot the tv wasn’t working didn’t wanna turn on

Nice staff

B/ was not told there is a $ 25.00 parking fee C/ TV not working D/ coffee maker not working I normally do not complain but now i have to Tirso

Nice staff

The hotel was clean, quiet, and in a convenient location. The staff were friendly and helpful. The room was comfortable, and parking was easy. The shower water pressure need to be stronger

Clean, spacious, most staff very pleasant and helpful. The restaurant always good, pleasant, helpful. Just a couple things: If you're planning to stay for a while and want to do laundry bring your own quarter and laundry detergent. There is no change maker and there were no quarters anywhere on the property. Bring your own 110 ports for device plug-in; the rooms only has 110 plugs. The bed is a little soft on the more frequently used side, but clean and cool room. Very convenient location and still quiet; easy rides to various locations. Walking distance 7 blocks residential area, to beach with views and walking/biking trail.

At check in we were assigned a room that hadn’t been cleaned yet. We had to be moved to another that was clean.

Clean environment and welcoming ambiance.

Clean room.

Very friendly and helpful staff at check-in.

Clean The charge for parking

It is such a wonderful hotel. So convenient to the airport clean quiet great bedding and shower...its annoying to pay for a room and then pay to park...but otherwise great

Really old and bad

Overall its a hood place to stay. Its not extremely easy to find for where its situated but it isnt the hotel fault but SF and its narrow and confusing streets. But otherwise its ok. Self parking for $25 is not included but I guess standard in SF.

Exceptional

Cobran el parking el personal que me tocó cuando hice el chequeo de entrada no fue para nada bien atienden muy mal

Very good

The staff is great, the rooms are very spacious and newly updated with an incredible bathroom. The rooms could use updated televisions however everything else was great. Will definitely book again for so much space at an affordable price.

Exceptional

The cleanning is not automatic, need to tell the staff to clean it, they don’t check toiletries if refill is needed. I stayed for five days.