Homewood Suites by Hilton Richmond - Airport

The room had everything I could think of. If I had more time I would’ve been cooking in my room.

Not in great condition. Somewhat run down. Breakfast was not very good

The staff were all extremely friendly. I really enjoyed being able to cook a meal in our room while also having breakfast provided to us.

The beds are super low to the floor and uncomfortable

Convenient location to where we needed to stay. Lobby was well kept. Obviously renovated in the last few years, but poorly done. So much dirty carpet, elevators looked and sounded like they were from 1985. No fans in the bathrooms for moisture. Water damage in the bathroom. Carpets and couch were SO dirty. I had to re-clean the room/bathroom before I’d let my kids touch anything.

Breakfast was so so could be a lot better If the food was hot enough it wouldn’t be so bad

The bathrooms clearly do not get cleaned

Very good

Exceptional

Exceptional

Exceptional

Staff was great. Breakfast was HORRIBLE and bathroom had mold on ceiling in tub area. Over all 3.5/5. I would give them another chance.

and doing us a favor to helping us out. I paid extra for room because online it said “newly renovated” which was not true. Mattresses saw a better days. Sofa bed frame was damaged on two sides Glasses were dirty. And breakfast very poor. Also, you have to pay extra $10 for parking which by the airports areas is usually free

Excellent Location n very close to a restaurant. We felt safe staying there Bob S Nothing- very good hotel

Front desk staff disappeared several times that I saw while sitting in the lobby. They had to go off to do other things. The phones were ringing and people were trying to check in. They need more help. All staff were friendly.

Location was centralized. Facility was clean. Room was comfortable. No dislikes.

Very clean! I was there for a class being held in one of their upstairs conference rooms, and the whole facility was exceptionally clean! The elevator seems pretty sketchy, I opted to take the stairs

Exceptional

Overall I enjoyed my stay at this property. The biggest highlight was the room. It was very spacious, accommodating, and clean. The only thing I had an issue with, which is minor, was the property was hard to locate from the street.

Clean close to airport good restaurant next door and great staff