Sleep Inn Savannah Gateway I-95

My room was very clean and comfortable and the staff was very kind and friendly.

The people at the front desk have no idea what there doing there in the back room sleeping. I was over charged for my deposit not helpful

SAW A RAT RUNNING UP THE DRAIN PIPE AND AROUND THE BUILDING MANAGMENT/FRONT DESK ARE HORRIBLE AND BAD ATTITTUDE PROBLEMS. VERY NASTY . SMELLS WHEN YOU FIRST WALK IN.

- The staff was helpful - our room was nice and clean. Negatives: - the pool was under maintenance. This was not noted on their website - there was some sort of garbage outside at the end of the hotel. It had been there for a while because it smelled like rotting food. - the breakfast was adequate, but no real options for me, as I can’t have gluten. There was cereal, toast, muffins, and a waffle-maker. Suggestion: Some sort of fruit would have been a nice complement to the breakfast options.

Easy parking, quiet. Breakfast could use improvement.

Room was ok for the price. In nice area.

Everything was great

Horrible experience. Very shady place, very shady manager and very shady parking lot. Found 2 bugs in 2 separate rooms, one spider crawling across our pillow, and was told by manager “you’re in the south, i guarantee will be bugs in our rooms”. Had no problem with being rude. Expedia needs to give me my money back for advertising this garbage hotel on their website

Breakfast could be better

The sink in my room was backed up and could not be used. The shower had no shampoo and constantly dripped. The only items at breakfast were bread, a couple of mini muffins and a waffle maker that was broken. I tried to speak to someone at the desk, but after several attempts, I gave up. An hour later I went back to the desk to see if they had tea bags to make a cup of tea. I was told that they were out and thet could not find any to purchase. I found that very difficult to believe.

The guy at the desk was helpful. We had noisy guests above us, he took care of the situation. Dirty, needs repairs. We stayed there last year, the pool is still Not functioning. Eye sore!

very good location and comfortable!

Just an overnight bed aa we traveled through. Priced matched quality. Had a breakfast but we did not stay for it. Room and staff were more than exceptable.

The front desk guy. I think his name was either Deel or Neel, was very rude and hostile I felt afraid to go to the front desk to ask for stuff.

Shower remote control,room wasn’t restocked

This property ripped us off we had a standing reservation -- early arrival. And when we arrived they "couldn't find reservation" then proceeded to tell us that for 200.00 cash he would bump someone else. With this ultimately they would keep the money already paid via cc and get an additional 200.00 cash. That is a type of extortion in our view. They are refusing to refund my cc even though many requests have been made to do so. Us not getting a room was problems on their side of reservation system not ours.

The room was not clean. We did not take a shower because the shower enclosure and especially the door was not clean. On the window, half of it must have lost the vacuum in the pane. It's been like that for a long time because you could not see through it. Poor maintenance!!!. The worst was a trash can outside the at 9 pm. In the morning at 8 am, there was more on the ground. That was disgusting and no one did anything about this. This is the entrance for godsake, doesn't anyone look outside. There was trash on the hotel property that should be picked up.

Horrible experience from the uninterested staff to the grimy sink and shower. Do yourself a favor and keep searching for a better property.

All good

It is a modest hotel but you can not beat the price. Besides one comes to Savannah, a hidden gem in the low country to explore, not to stay in a hotel room. The staff are excellent and it is a dog friendly hotel. It is located directly off of I95 which is convenient for those just needing a good night's sleep. Cynthia , RN, BSN, MM, BA, world traveler