La Quinta Inn & Suites by Wyndham Smyrna TN - Nashville

The beds were super comfy and the rooms were really clean. We didn't get to enjoy the breakfast (due to our morning plans) but looked really good as well. We had a room next to the elevator. Some of the guests could be heard but luckily for us it was mostly quiet

The lady at the front desk was not very friendly and didn’t even seem to enjoy her job. When the owner was there, she was very kind and accommodating. However, staff at the front desk kind of ruined things.

The hotel is very clean. The staff was very accommodating. The breakfast had a variety of cold and hot foods. It was refilled as needed. My only complaint is about the rooms. I could not figure out how to adjust the a/c, I even spoke to the desk clerk about it. Also, the beds were too soft for me.

Upon arriving it looked okay. Then after checking in they told me the pool was closed for “renovations” but no signs of work being done at all. The elevator sounds like it’s going to break. Then after settling in I went to shower, the drain would not drain and kept filling up the tub. Then I looked allover for vending machines that are posted but nowhere to be found. Finally I found a small snack station by the front desk that was basically empty. Then they wouldn’t take cash for the snacks and when I provided a card they tried to charge me 8$ for two small candy bars. Will most likely not return to this location.

Very good

Pleasant

Clean room working A/C, comfortable bed

Good

Exceptional

Very good

Exceptional

Checked in & the pool was closed. Under construction and the water was green & grotesque.

The room was generally clean--but there was a bad odor on the floor I stayed on and the threshold of my room smelled of cigarette smoke, despite the fact that it was a non-smoking room. The pool was being renovated. The breakfast was good. There was a huge crack in the bathroom counter in front of the sink and the shower nozzle had a mind of it's own sometimes, sliding up to hot-hot when I moved it to warm-hot. Also, there was no screen on my window--so I couldn't open it at night. I think there are better quality hotels for the price I paid.

Easy on and off interstate

There were roaches in my room

I reserved the room, upon arrival I was asked do we have pets and the answer was no. When we got to the room, the room smelled like dog and musty. I went down to request a different room, which was better. We paid $30 for late checkout when we got back from the wedding the next day, which we were there staying for. The door was locked and we were locked out. I had to request for a later stay at no additional charge. Also, my sister who was getting married, was locked out of her and her guests rooms as well and she had paid for three nights stayed only one day and was locked out of their rooms. The Front Desk answer for this happening was they had to get the rooms clean for new guest. When we had not completed our stay yet which was paid for already. Our dining experience was terrible. The food was not cooked well and my husband vomit up the sausage gravy afterwards had an ill belly not much of variety to choose from. Other guests had the same complaint about the food not cooked well. END RESULTS WOULD NOT RECOMMEND THIS STAY.

Great place to stay the night

Pool and fitness room closed.

I don’t normally have time for surveys. But, I enjoyed my stay. The room was emasculate even though all I had time to do was sleep due to the weather.

The amenities did not work. Staff was rude. Breakfast was not good. Too expensive with no refrigerator and no amenities