Residence Inn by Marriott Syracuse Downtown at Armory Square

The room was clean and everything worked. The breakfast buffet was free and it was better than expected, and the people who served it were very friendly. Parking was free. The Bad: We went to the front desk three times; check in, check out, and once for directions. There wasn't anyone at the desk any of those times. We had to wait for someone to walk by or come out of a back room and notice us. Not really an acceptable presence for a premium hotel.

Exceptional

We were in floor 2. Just know this unit is close to the intersection so you can hear all music and loud cars, I probably would have asked for a higher floor but we stayed only one night. They do give you ear plugs in tgr room so I guess this was the hint of things to come for the night. I used them and eventually went to sleep. I guess for young ones the music in car noise is acceptable. It’s why they are staying at the Armory area. Room- excellent and spacious. Felt like an apartment! Kitchen! Living area! Spacious 2 bedrooms.

Separate entrance. Parking was convenient

The staff was friendly. The room faced the street across from Irish Pub and customers were very loud until 3:00 am. The hotel had a sign that earbuds are placed on table for your use but they were not provided. The rooms based boards were covered with dust. The bathroom light cover needed cleaning.

The room faced the street across from Irish Pub and customers were very loud until 3:00 am. The hotel had a sign that earbuds are placed on table for your use but they were not provided. The rooms based boards were covered with dust. The bathroom light cover needed cleaning.

Clean room friendly staff

Everything was great except for the noise outside. Kept me up, screaming, music and revving of cars and motorcycle.

It was great. My family and I had a great time and the room was great. The only thing I would change is the shower curtain. They were a bit small for the shower and the floor got extremely wet

We liked that the property was closed, there’s parking on site. They have breakfast included, coffee, all day, and it’s clean. If you face Fayette Street, you can hear some pretty drunk people coming out of the bar around 2am. Every night that the bar is open.

There is nothing to do at the Armory Square. Websites claim that there are boutiques & shops, but only some average restaurants.

Location great and rooms are just what we need! Everything was clean and nice! Love staying here Everything was great except we had to wait for an hour to check in as our rooms were not clean and available yet. It was too cold to walk around the town so we sat in the lobby. The staff were apologetic but we waited until almost 5pm for our rooms which was unusual!

Location Bedroom sizes Parking access Breakfast Cheap furnishings

Bedroom sizes Parking access Breakfast Cheap furnishings

The meat patties were hard . The quality of food not good. No yogurt. No coffee left

The room design and location. We had a long drive to hotel and when we got there about 3:30 our rooms were not ready and had to sit in the lobby for an hour - not sure why that happened but was frustrating and we were not the only ones this happened to. Maybe they didn’t have enough cleaning staff?!? While location great - the overnight street traffic was terrible. Not sure what they can do to help this as there are 2 bars open late across the street. Not a great nights sleep but a fun weekend in Syracuse!

Exceptional

Exceptional

Superb

Location Criminally expensive