DoubleTree by Hilton Tucson - Reid Park

Nice Hotel, nice gym, nice pool beside the gym. No Bar, it was closed. No continental breakfast. Restaurant (s) are attached to hotel. Small store at the end of the hotels parking lot. Staff were helpful.

Second room was excellent. First room A/C was broken. Moved to another room with no complications

We were are to pick the oranges

Breakfast was a bit pricy, got excellent advice from staff re options. Would stay here again.

Room was great. Comfortable bed and pillows. Breakfast was made to order.. very good. Pool and hot tub nice as well.

Exceptional

We loved it! We got married there 16 years ago and decided to stay a night to celebrate our anniversary! They gave us a free upgrade to a king suite in the tower! It was more than we needed! Black mold in the corners of the showers! I know it's hard to get rid of once it starts, but I did not expect to see it.

The ice machines have not worked in months

Good

Although room was clean, found dead roaches

The facility was like a motel not a hotel. My niece and sister did not feel safe and checked out and we to a safer hotel. The motel 6 vibe.

Parking was easy and free. The bed was comfortable. Lots of towels. The room ac was very loud and never turned off. It was either freezing or you had to shut down the unit. The water pressure was terrible and the shower head was so filled with hard water it barely sprayed. We paid for breakfast. They said that since it was slow season you had to order from a sit down menu. On the face of it, that sounds great. When we got to the restaurant, we were told we can only order one entre and one drink. We had to ask for cookies and unless you were a Hilton honors member there was no wifi. They also tried to charge us $3 for a bottle of water that was in our room. No more Doubletree for me.

Very good

The room was moldy smelling, and th A/C didn't keep the room very cool.

First, the image of the property was a modern tower. Once you got there, you realize that there is a tower and also an older part of the complex that's behind the tower. Our room happen to be in the back complex that was clearly 30 or 40 years old. Then we checked in at 10 pm ish. The outside air was about 80-85 degrees. The hotel room was about the same. We tried to set the temperature to like 70 to get the room to cool down. By 1:30 am, the temp was maybe 2-3 degrees cooler and my baby would not stay asleep because he was sweating. Finally, after dealing with him for an hour as he cried, we packed up and checked out at 2:30am and found a new hotel that had working AC. $150 for 4 hours of hell. That doesn't even count the extra cost of a new hotel room now.

By far my favorite place to stay in Tucson.

Exceptional

Good

The young kid that was doing security he freaked me out didn't identify him self to us as a security

The experience at the Hilton was exceptionally pleasant: the front desk staff was always helpful and receptive and the accommodations were superb -- quiet and comfortable. The breakfasts were excellent as well. It was disappointing that the attractive Lobby Lounge was not open -- except as a spillover area for the hotel's comfortable main bar, the Javelina -- which never happened. The handicapped parking area across from the hotel's main entrance needs better lighting. I was walking to my car in the dark Friday night, May 22, and unavoidably tripped on one of the invisible concrete parking blocks, situated between the front of the cars and the curb of a grassy area. The resultant violent head-first tumble resulted in a five-hour visit to Banner University Medical Center, a CT Scan, numerous stitches in my forehead and left eyebrow, a broken bone in my nose, two dislocated fingers, a possible concussion, two black eyes and lingering aches and pains throughout my 79-year-old body. I might say, however, that the front desk clerk did a wonderful job ministering to me and my wounds until the EMTs arrived, which she had called. I commend her calmness and professional handling of the situation.