Hacienda Del Sol Guest Ranch Resort

I would like to express my disappointment and frustration regarding our stay at Hacienda del Sol Guest Ranch Resorton June 19, 2026. My wife and I have long admired the resort's historic character, beautiful grounds, and authentic Southwestern architecture. Unfortunately, our experience fell far short of expectations. Upon arrival, we decided to have a late lunch at Terraza Garden Patio & Lounge. We ordered the Hacienda Street Tacos, which were bland and lacked flavor, and the Skirt Steak Kale Salad. The steak was served cold, appeared undercooked, and was completely tasteless, giving the impression that it had been reheated rather than freshly prepared. A few hours later, my wife became ill, experiencing severe stomach cramps, nausea, headache, diarrhea, and vomiting throughout the night. While we cannot state with certainty that the meal was the cause, the timing was concerning and significantly impacted our stay. The following morning, around 8:00 a.m., we went to The Grill at Hacienda del Sol hoping to have a light breakfast—some tea and toast for my wife. To our surprise, despite the restaurant being nearly empty and breakfast service having started at 7:00 a.m., we were stopped by the hostess and instructed to return to the entrance and wait to be seated. We complied and waited for approximately five minutes. During that time, I observed the hostess chatting and joking with other employees w

We loved our accommodations. The resort is beautiful and clean.The staff is amazing. The food at the restaurants is fabulous. And we loved the outdoor shower!! Also loved that I could get the laundry done. After being on the road for several days, it was nice to be able to hand over my bag of dirty clothes and have it returned a few hours later!! Truly an upscale resort with great amenities and an impressive staff! Thank you so much! Highly recommend this place!!

The staff was so attentive to anything we asked for or needed. Everyone was absolutely amazing. Amenities and tours and spa on site were wonderful. They had 3 pools all had really beautiful views. A chefs garden we were able to pick from to help grow our own stuff at home in our gardens. Just overall a wonderful stay

Beautiful hotel. Full of character and amazing views. Loved the room.

Great views, 3 pools and 2 restaurants with the best wait staff ever!

Beautiful spot we will be back

This property is an absolute gem. My wife and I stayed here for 1 week in May. Everything about this property is first rate and vastly exceeded expectations. The staff is very professional and engaging. You can tell that they enjoy working there. The accommodations are exceedingly comfortable and the grounds are absolutely stunning with the various trees and shrubs. The restaurant had amazing food. We never had a meal that was even remotely bad. Everything that we tried was very good. This was a very peaceful and relaxing trip. Thank you to all the employees who made this happen. You all deserve 10 out of 10 stars!!

Great!

Loved it!

The room was great and the text communication from the star was great. Service at the restaurant was great but the food was ok. The property is so pretty and a great place to stay. They just need to fix a few things to get a 5 star from me.

The grounds and the capital we stayed in were just so beautiful.

Exceptional

Great location and property... must stay in the area. We used a base camp to look at homes in the area so was central location and peaceful (except of guy checked in above last night that either doesn't know etc regardless of size to walk quietly vs. stomping and not to rearrange al the furniture at 11pm. Only 3 areas to improve on to make it "perfect" for what the mangement can control 1)We brought our dog which claim pet friendly and paid the $125 for 2 nights for him but nothing provided...no dog bowls, treats, handheld shower for paws or walk areas with grass and clear of cactus in each cluster of rooms. It is in the desert with "lots" of various cactus and dirt so not an easy "potty walk" for a dog...always saying look out for the pokey..especially a boy. Staff and guests were friendly towards dog but would expect that without paying extra fee since he didn't even have his own bed. 2) They provide free but very weak coffee bar in reception and when ordered from restaurant a latte and Mocha to go...after 2 failed attempts they removed them from my bill. They don't need a Starbucks but could step up their game. If would have couple of days would have had to go off property to spend $ and who want to do that first thing while trying to enjoy the views with nice espresso. 3) I drive an ev so made sure had onsite charging...Since I suspect CP probably put in for free with subsidies, no reason to charge .50kWh when cost to them is .10 and .20 is fair since was amenity

Did not follow on alarm that went off around 4:30am

It was alright, very mid. Was expecting a lot better but it wasn’t bad.

My wife and I only stayed one night and found the property very well maintained and comfortable. My only complaint is the price for a shot of tequila costing $19 was outrageous!!! C’mon now 😳!!!

Exceptional

Fabulous

The rooms are like little casitas very beautiful. Mary cleaned my room and was very kind and helpful to me

The pool facilities and service were exceptional. We had lunch one morning and it was fantastic. The room was huge and beautiful. There really isn't anything we would have changed There really was nothing to complain about. The resort is fantastic!