Fairfield Inn & Suites by Marriott Virginia Beach/Norfolk Airport

The only complain I can think of was a trace of moldy smell when ac is off. Everything else was perfect. The room was spacious, the beds and pillows were comfortable. Good breakfast. The bathroom seems to be recently updated. Would love the frosted glass in the shower for privacy and a few hooks. The location is great with multiple food options within walking distance. Plenty parking spots. The swimming pool, gym and laundry were not crowded and available to use.

Wonderful, clean and respectful staff.

Our family of 4 had a nice weekend stay. The staff was nice. One of our beds was weirdly uncomfortable, but the other one was fine. But other than that, no complaints. Breakfast was good. We would stay again.

Staff was friendly and room was clean.

It was a great stay with one exception. We had an ADA room. The shower floor, which probably was once a very good no-slip surface, was very slippery. If I hadn’t had the safety bars to hold onto the entire time, it could have been interesting. I’m mentioned this at check out. BTW - this isn’t just an issue at this property - it’s happening more and more as we travel. The average hotel could save itself some immense liability issues by simply providing a “Rubbermaid” style mat with suction cups on the bottom that guests can choose to use - or not. Unsolicited advice given!

Could not get the room cooled below 73F. Maintenance tried to fix the problem. We stayed 5 days and roasted. Staff was very friendly.

Very good

Exceptional

Great

Clean Nothing

Bad

This was my first time staying here and all was well until my last day when my family and I were told to vacate

Superb

Very good

Breakfast was your typical hotel breakfast. Location was great for what we needed. Staff at the check in desk were very friendly and helpful. The toilet in our room didn’t flush properly. No water coming out from around the bowl to flush even the toilet paper down. It was like a vacuum and very loud.

The toilet in our room didn’t flush properly. No water coming out from around the bowl to flush even the toilet paper down. It was like a vacuum and very loud.

Also, I felt the housekeeping did the barest minimum of taking care of the room. We were there for five days. They didn’t replace the toilet paper roll, came in made the bed and left towels, that’s it. As guests, we shouldn’t have to ask for this. We left a tip everyday, I did expect a better job of tidying up the room. It is a very nice, clean hotel. I was very surprised at the lack of care of the room while staying there.

Bed was very hard and uncomfortable. No shuttle service to airport. Poor customer service.

Exceptional

Front end staff was amazing and went out her way to help us