Fairmont Washington, D.C., Georgetown

The staff is great

The gym is one of the best I’ve ever been to. Prime location, with a short walking distance to great restaurants, shopping and anything you might need.

Great location, clean rooms and a beautiful hotel overall!

Overall an excellent and clean hotel to stay at

Overall, the hotel is great. The lobby is beautiful and stylish. I was impressed upon walking in. The bed was very comfortable. The employees are attentive and professional. The room was very clean, which is important. They were also accommodating of my late check-out request, which was greatly appreciated. The window of my room was facing another building, so there wasn't much of a view. I wasn't too disappointed since I didn't spend much time in my room, but I had hoped for a more pleasant view. Although the public/gathering spaces of the hotel were impressive, I think that the experience of visitors could be improved through the actual rooms. The room was spacious enough and the furniture was comfortable, but I would have liked for there to have been a foldable luggage rack available. The seat next to the wardrobe wasn't big enough to lay my suitcase out and putting it on the couch at the foot of the bed wasn't ideal. While the furniture was updated, you could tell that some things were a bit dated and needed an update such as the doors and locks (other than the door to enter the room). I don't know if all of the rooms are like this, but I was in an interconnecting room and didn't anticipate it. As a solo traveler, it just makes me feel less secure/safe. Especially because of the noise. I could hear the TV and rummaging around, probably from the other room. Navigating the path from my room back to the elevator was confusing at first and the signs could be improved to make it easier. And lastly, I didn't like that the room didn't have a mini fridge or microwave. I like to go out a lot on trips and have snacks, drinks, and food in the room to eat at night. The mini fridge in the room was just for the mini bar, so you can't use it. You can request a fridge. I would've just preferred if having a mini fridge and microwave was standard for the room to be most convenient. I also wish that the pool was open later. Running around all day, I didn't have time to go to the pool. Towards the end of the day, it'd be nice to go, but it's closed by then. The online check-out link was broken, so I would've preferred to use that for a quicker and easier check-out process.

It’s a clean property and tastefully designed. Very quiet and would be a great place to bring a family. The issue was our bathtub would not drain while the shower was on. We called down the first morning to report the issue and by evening it was never fixed, so we called again and someone came and said it was fixed. The next morning it still wouldn’t drain so we reported it again. By the third day it got fixed and they took off one of our lobby bar tabs to apologize. However, with this being a five star hotel I do not think it should take three days, and three complaints. Also, the bathrooms are out dated with zero storage for any of your personal items. It’s just a normal bath/shower and bathroom sink with apron style vanity. Oh and do not be deceived by “balcony”! I stayed at this particular hotel and paid more for that luxury thinking it would be nice to sit on the balcony, but the balcony is SMALL! One person may be able to stand on it…

Great location and very nice lobby and bar area. The rooms are spacious and very clean.

Outstanding property!

Pet friendly great location. Staff was amazing!

Beautiful hotel. Great staff & setvice

Excellent, quick work trip

If you're looking at this hotel, go ahead and book it! Not only is it luxurious and friendly, but you'll find at least 5 taxis by it at any time (a definite plus when certain Metro lines are being repaired). Added bonus: the signature house fragrance is unspeakably delicious. You will love your stay here!

Great experience

Convenient walk to restaurants and shopping in Georgetown. Beautiful hotel and large room! The Bar is very cool as well.

However, it’s wasn’t perfect: we arrived off a late flight at the end of an extended trip with a lot of luggage, and were offered no help with heavy bags - struggling to drag suitcases over plush carpets at the end of a line by day was less than ideal. Strangely, our experience leaving the hotel was the same - as we struggled through the doors with luggage and had to call our own taxi, the staff watched in silence. It was a slightly odd level of service for a 5 star luxury hotel. Also, if you’re interested in the pool, please be aware that it’s not a nice relaxing space… it’s a utilitarian basement pool with lane ropes surrounded by windows looked over by a busy gym, and the pool itself has a lot of rehab equipment and is booked out for that purpose much of the time. It’s probably great for morning fitness, but if you are looking for a vacation style pool, this isn’t it.

Location was great- easy walk to restaurants and metro, and 1 mile walk to monuments. The rooms were spacious and clean, beds were comfortable. Pool and amenities were very nice and lobby/courtyard beautiful and comfortable.

The facilities, accommodation and staff were outstanding! Staff took the time to know more about us and about our visit. Can’t think of anything that I didn’t like.

The rooms were spacious and clean, beds were comfortable. Pool and amenities were very nice and lobby/courtyard beautiful and comfortable.

Breakfast was cold

Attractive hotel with very comfortable rooms, pleasant indoor and outdoor seating and accommodating staff. Breakfast was cold