Courtyard by Marriott West Palm Beach Airport

I became ill just before arriving and had to extend my stay and needed some help. The managers and staff were very kind and considerate and helpful. The hot tub was a huge plus.

Customer service was the best. After a long drive, Ms. Florexil had a room for me way before 4 pm. I was offered water bottles every day at the front desk. Tanaya Boatwright is the epitome of first class service. She gave me ideas for the beach and gave me a 1 pm late ck out so I could go before I left. Larry G and Ryan Kinge were most hospitable as well. The room was clean and beds comfortable, with plenty of towels. Close to Kravis Center and City Place. I would go back in a heartbeat!

This place was super clean. Everyone was super friendly great pool and hot tub area. The beds are so comfortable really, I could go on and on about how nice this place was definitely a great place oh and let me not forget I was getting on a plane the next day after being in the keys for a whole week so I had a whole load of laundry to do and I was able to do my laundry and put my stuff back in my suitcase clean that was amazing overall, I definitely give this place five stars

The room was mediocre. The furniture dirty and drawers kept falling open. The slider did not lock. Room was noisy from nearby I-95. And annoyingly, after folio was closed the manager offered two 12oz bottled water for the road, only to charge nearly $12.00 to my card after the fact. Not acceptable. Will not be going back.

Haven’t stayed in a place this bad in a long time. Friendly check in. Room was so dated!! Rug was disgusting with stains and the chair too. So gross. Bathroom not good either. They had a sign they will be renovating but don’t know when. Would not stay here again. I’m surprised for a Marriott. Good thing I checked in at 10pm and left at 5:15 am. Was just there to catch a flight ! Payed a lot just to stay for 7 hrs

The pool was not in service.

Its was nice, overall my only complaint was the room was hot and the A/C didn't help much. Told front desk staff about it so hopefully its looked at for the next guest.

Great location and value, clean, nice pool, good breakfast. Highly recommend.

Short drive to the airport, conference center, and shops. Nice hotel.

N/a N/a

It was fair Location and out dated. Need a make over. Looks abandoned..

Clean and safe Road noise from nearby interstate

The staff was amazingly friendly, and our room was clean, comfortable, and outstanding.

The staff was incredibly friendly and helpful. Everything was clean and well-maintained, and we truly enjoyed our visit.

I stayed a few hours. Everything was excellent

Exceptional

Great customer service

Nice hotel, old and needs renovations but overall priced well for location and offering.

Clean room, close to airport

Great and accommodating staff. Friendly experience. Extremely clean room. Great menu options for the bistro as well.