Woodspring Suites West Palm Beach

Muy bueno

Exceptional

My stay was terrible! Rooms without curtains—are you serious? The TV in the room next door was blaring from 3 a.m. and stayed that way until I checked out; I called the front desk, but no one answered (I suppose there’s no one there at 3 a.m.). Honestly, it felt like a cheap inn.

Would stay again

It was affordable but the beds weren’t comfortable at all, very clean overall place for the value of the cost.

Location Everything was great. Except you had a kitchen with no utensils. Doesn't make sense. Have a least 2 plates spoons forks knives a pot and bowls.

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Muy buena

The first room smelled strongly of mold, so we had to ask to change rooms. During our stay, no one came to clean the room, and we had to ask for toilet paper and towels because there weren't enough for the guests. There was a lack of maintenance in the rooms, and we couldn't access the hotel Wi-Fi—we were unable to connect, even though we were on a business trip.

Everyone here is nice and they offer great customer service

Exceptional

Exceptional

everything was perfect

Terrible! Hands down the worst experience I’ve ever had at a hotel. First room was not even set up for guests, no bed no furniture and full of roaches. Front desk had zero concerns for what I reported. I was offered another room but based on what I had already seen and the rude staff I just left. Had to spend $800 for a new room and Expedia is not giving refund. The hotel manager should want to alleviate the situation instead of lying about it. DONT STAY HERE

Pillows were extremely small and flat, so bring your own. Each bed is supplied with two, and two doesn’t even equivalent to one standard size pillow. There is no ice machine in the hotel, nor trays to make any in the freezer.

There was nothing in the room, no iron, ice buckets, cups, no way to set up streaming on the tv. only one set of towels no blankets, just a sheet and a very thin cover. They did provide coffee in the lobby

Friendly staff Uncomfortable bed- felt very cheap and mattress was awful. Smelled in common areas and location felt a little sketchy. We nearly booked elsewhere but roughed it out for one night.

It is located in a good place Toddler up till 3:30 am. while parents slept in the room above me. Staff could care less the floors were covered in dirt. Would not give me a partial refund. It was the only hotel that had a room near where I needed to be, or I would have found a different place.

That it was tucked in back , you can not hear the traffic They didn’t have a pool

Pleasant