The Westin Chicago North Shore

About The Westin Chicago North Shore
Located 19 miles from Loyola University Chicago, The Westin Chicago North Shore offers 4-star accommodations in Wheeling and has a fitness center, a restaurant and a bar. The property is around 20 miles from Six Flags Great America, 22 miles from Wrigley Field and 24 miles from Lincoln Park Zoo. The hotel features an indoor pool and room service. The breakfast offers buffet, à la carte or American options. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. United Center is 25 miles from the hotel, while 360 Chicago is 25 miles from the property. Chicago O'Hare International Airport is 11 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Exceptional
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Clean room
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My TV would not stay connected to stream. Something was intermittent with the wires in the back of the TV.
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It was satisfactory
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Good property
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Very good
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Good
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I spent 45 minutes arguing with the front desk staff, who still refused to call Expedia. Expedia tried calling the hotel directly three times and no one answered. Finally, because I was so persistent, they gave me a room. It really is not the guest’s responsibility to work out a situation like this and it was extremely frustrating after a long day of travel. When I got to the room, there was hair in the bathtub and a maroon stain on the duvet. I tried calling the front desk and housekeeping three times each and no one answered. Honestly the worst customer service experience I’ve ever encountered.
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Shower drain backed up and feces looking gunk came up top. Had to personally clean it to shower since we didn’t have time to wait for staff to resolve it before heading out for a funeral. My relatives room was dirty too and the bathroom wasn’t cleaned properly. They had to switch rooms as well. Lobby is nice, hotel itself isn’t run well or cleaned properly. Bottom tier Westin hotel. Not recommended
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Excellent, clean high quality furnishings,...
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Stayed with family. Place was very clean and close to several good restaurants. Kids enjoyed the swimming pool.
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I’ve stayed here for years and always have great experience!
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The staff very ny
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Nice place
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Helpful staff. Clean rooms!
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Everything Everything
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Nice 24h gym, heated indoor pool, plenty of parking. I was there for a wedding nearby but there were 2 weddings happening at the hotel, and during that time it was a little loud and elevators were chaotic. Room was clean and comfortable. Staff is nice and helpful. Very decent for the price, good option close to O'Hare.
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Superb
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Great location. Very close to shopping, movies, dining, Metra, and Interstate. Very friendly staff, affordable, comfortable, and easy to find.
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The bathroom had hair around the toilet and shampoo bottle.