Quality Inn Alcoa Knoxville

Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing I didn't care for was how loud the climate control was. Maybe it just needed maintenance, but it was loud enough to make sleeping a little difficult.

Staff were very friendly and the whole experience was great. Room was very spacious, clean and the beds were comfortable.

The price was very reasonable with a nice clean room and a very comfortable bed. The staff could not have been nicer! The breakfast bar was a little disappointing, but we would stay there again!

Great staff and property

Cozy beds

Friendly staff.

Beautiful room, very clean, good breakfast! Sadly missed the eggs as they restocked them as we were finishing up, but glad to see they got replenished.

This hotel was nestled in a quiet little back street, very clean, very nice area. A bond checking inn the hotel clerk was amazingly polite and very respectful.

The hotel appeared to be very clean. The rooms are comfortable, but the shower and toilet area are very small. The breakfast has improved from my last visit. However, the gravy had way too much salt. Overall, I enjoyed my stay.

Second room, sheets and mattress cover stained, bodily fluid on base of bed, hair in tub, stains on floors doors walls and baseboards. Curtains old and falling. Only one worker in the evening. She provided everything for me to clean the room on my own, she helped with the new bedding but I had to wipe down everything!! The owner who does the cleaning at checkout knocked on my door 3 times to tell me it was checkout time starting at 11am, then again at 1pm as I was walking out, when I already had 1pm checkout in the system. I selected room based on good reviews on this site, obviously lies! I should have checked google because those reviews are 100% accurate. Never again!

Hotel was clean and the staff were friendly. This was just a one night stay for our family as we were visiting friends in the area.

Great property. No issues at all. Easy stay.

Clean room

It was a clean and comfortable room

Out of hand sanitizer right in front of the elevator. Didn’t realize that there is no outside jacuzzi. Would have chosen another hotel if I had known before I booked.

The staff was really nice. The rooms were clean. The breakfast was good. Great prices. The beds are super hard and we couldn't get comfortable. I also didn't like that I could hear every single person around me, more than any other place I've stayed.

great

It was a very nice hotel. Pretty inside and outside. Staff was very nice and helpful. Room was in excellent condition.

Upon closer inspection of the room, it was apparent that it had not been properly cleaned. The bathroom had hair on the floor and in the shower. In addition, the bedding and floors did not appear to have been adequately cleaned, which raised serious concerns regarding hygiene and guest safety. This experience was extremely disappointing, especially considering the price paid for the room. A clean and sanitary environment is a basic expectation for any guest, and unfortunately that standard was not met. It unacceptable that a room in this condition was deemed ready for occupancy. This situation caused significant discomfort and negatively impacted my stay.

The price was great too.